Easy VHS to DVD

[currich]

have just purchased this package and I am having problems with it

I have a Packard Bell ixtreme m3720 - Intel quad core processer - Windows 7 64bit

installed video capture usb stick?

then software seems ok

then tried to down load vsh tape was unable to download any thing.

Tried downloading software upgrade sp2 no joy

Again tried to download new drives for capture stick again no joy

any ideas

[cdanteek]

have just purchased this package and I am having problems with it

I have a Packard Bell ixtreme m3720 - Intel quad core processer - Windows 7 64bit

installed video capture usb stick?

then software seems ok

then tried to down load vsh tape was unable to download any thing.

Tried downloading software upgrade sp2 no joy

Again tried to download new drives for capture stick again no joy

any ideas

 

Did any directions for installing the software come in the box?

 

Did you read the instructions before installing?

 

Did you buy Roxio Easy VHS to DVD Software Windows 7 version? Look on the box it will show XP, Vista, and Windows 7 Compatible..

 

If you have the Windows 7 version look at the last three pic's in this post, http://forums.support.roxio.com/index.php?showtopic=58669

 

make sure the Roxio Video Capture USB and USB 2861 Device are showing in Device manager when the Device is plugged into a USB 2.0 port on your PC. Not some USB Hub, USB Extension Cord and the like.

 

If you have the W-7 version SP2 is included.

 

Again tried to download new drives for capture stick again no joy

 

Post a link to what drivers you downloaded please?

 

Don't use Plug and Burn use Media Import and it's called capturing/importing from the VHS not downloading..

 

cd