DVD-Video in NTSC crashes Toast 10

[David Moran]

Running Mac 10.6.2 on a 2.4 GHz Intel Core Duo, 4 GB ram, 667 MHz. Using Toast 10.0.6. I am using Fuji FinePixViewer Version 3.3.6E as my photo and movie program. Toast 9 worked perfectly before I upgraded to Snow Leopard.

Writing a DVD-Video in NTSC (default) format crashed Toast 10 unexpectedly twice. The prompted report to MAC was sent. I was able to complete successfully the identical content in PAL format. Also writing file DVDs worked perfectly.

The preparation works fine but when writing to a DVD at some point Toast 10 quits. I was able to save the contents to a (.disc) file. When saving to (disc Image) "encoding" hangs at 99% and quits. The Icon (.toast) I get gives me a 'warning" window when opened saying "no mountable file systems".

Looking for a solution on Roxio's site I found article #ET6000084 dealing with a similar NTSC/PAL problem. I could not follow the directed fix because the items "format NTSC or PAL" is nowhere to be found in "EDIT" of any file.

What is my problem?

[David Moran]

This is very puzzling. My first suggestion is to trash the Toast plist and prefs files in your user>Library>Preferences folder. Reinstalling the Toast application may be good, too. Don't just replace the current version with the new install. Delete the current version and then copy in the new one from the installer.

 

In the past I've had Toast crash when it encountered a corrupted jpeg file but that doesn't sound like what's happening here. I simply needed to resave the jpeg as a new jpeg to fix the corruption and replace it in the Toast window. I could identify the one that was corrupted by looking in the Roxio Converted Items folder in my Documents folder. I knew it was the photo after the last one that got encoded.

 

Something else to check is running Disk First Aid in Disk Utility or running Disk Warrior if you have it.

[/quote

 

It worked!!!!!

I did all but the Disc Utility first aid. All seems fine now but the ICON the DISC Image populates on my desktop is nearly useless as it fails to title any of the files when transferred to the Toast window. Not a big deal since I probably won't ever need it if things keep working well. I successfully wrote a DVD using the default preferences in Toast.

Have you any idea how things got so basically corrupted in such a short time? I have used the Toast 10 program only a couple times. I read somewhere on Toast's site that the formats have been combined to NTSC/PAL. Perhaps I got caught in the middle of the change.

Finding the problem jpeg file for me was easy. It stood out like a sore thumb as a black image among colored others in the Toast edit window. I never tried to recover the original.

Thanks again

 

 

[tsantee]

Please describe for me the specs that Toast displays to describe the video when added to the Video window. Are you editing the movie in the FinePixViewer application? How is the movie exported from that application to Toast? Are you making a DVD slide show from still images as well as including videos?

[David Moran]

Please describe for me the specs that Toast displays to describe the video when added to the Video window. Are you editing the movie in the FinePixViewer application? How is the movie exported from that application to Toast? Are you making a DVD slide show from still images as well as including videos?

 

Thank you for the reply. The videos all have the specs here.

Video: Motion JPEG Open DML, 640 X 480, 30 fps

Audio 8-bit Mono 16000 Hz

I used the add feature in Toast to select the items.

I did in no way edit the movies in either FinePix or Toast.

Yes, I am combining Still slide shows as well as video clips on the same DVD.

I should remind you All the identical items were successfully used to write a DVD in PAL format 3.56 GB content.

 

I have made many DVD's in the past using the same format but using Toast 6 not 9 as I wrote before using older versions of MAC. Snow Leopard seems to have changed everything. The places HELP sends me are mostly not there to access in the particular Toast window.

 

[tsantee]

Thank you for the reply. The videos all have the specs here.

Video: Motion JPEG Open DML, 640 X 480, 30 fps

Audio 8-bit Mono 16000 Hz

I used the add feature in Toast to select the items.

I did in no way edit the movies in either FinePix or Toast.

Yes, I am combining Still slide shows as well as video clips on the same DVD.

I should remind you All the identical items were successfully used to write a DVD in PAL format 3.56 GB content.

 

I have made many DVD's in the past using the same format but using Toast 6 not 9 as I wrote before using older versions of MAC. Snow Leopard seems to have changed everything. The places HELP sends me are mostly not there to access in the particular Toast window.

My guess is the trouble Toast is having converting the audio to 16-bit, 2-channel 48 khz but I need to explore this a bit. Apple changed QuickTime with Snow Leopard and Toast uses QuickTime for the audio conversion. But Roxio had a lot of difficulty with this new OS and maybe there are still some issues. It's odd that PAL worked because that requires changing the video resolution and frame rate.

 

What happens if you save as disc image with only still images? If that works okay then we know its the video and not the photos.

[David Moran]

My guess is the trouble Toast is having converting the audio to 16-bit, 2-channel 48 khz but I need to explore this a bit. Apple changed QuickTime with Snow Leopard and Toast uses QuickTime for the audio conversion. But Roxio had a lot of difficulty with this new OS and maybe there are still some issues. It's odd that PAL worked because that requires changing the video resolution and frame rate.

 

What happens if you save as disc image with only still images? If that works okay then we know its the video and not the photos.

 

I just attempted with NO LUCK to "save to a disc image" the same content with all movies deleted. Identical problem! When opening the DISC image on my desktop I get the same"no mountable file systems" warning.

 

I then attempted to save to disc only the movies. The process continued to writing disc but left me with unusable material. I was able to mount the disc but inside were two folders, one AUDIO_TS, the other VIDEO_TS. Audio was empty and Video contains many inaccessible "Unix Executable File", a gray page with small green typing in the upper left corner "exec"

 

Another problem I had writing that same disc that I have corrected, I think, was that in some of the Slide segments one or more photos arrived in Toast as a black item with no content. An alert upon initiation of the writing process stopped all. By deleting those 3 or 4 items I was allowed to proceed to that unsuccessful conclusion.

 

In another perhaps related issue I here complained that I could not write a PDF to a Mac/PC file DVD. I sounds crazy but I later found all PDFs icons in the Toast window were changed to a blank page icon which was empty when I attempted to open it. I have since successfully written PDFs to DVD. The problem just went away. I have not been able to duplicate that problem.

Thank you for your efforts.

[tsantee]

I just attempted with NO LUCK to "save to a disc image" the same content with all movies deleted. Identical problem! When opening the DISC image on my desktop I get the same"no mountable file systems" warning.

 

I then attempted to save to disc only the movies. The process continued to writing disc but left me with unusable material. I was able to mount the disc but inside were two folders, one AUDIO_TS, the other VIDEO_TS. Audio was empty and Video contains many inaccessible "Unix Executable File", a gray page with small green typing in the upper left corner "exec"

 

Another problem I had writing that same disc that I have corrected, I think, was that in some of the Slide segments one or more photos arrived in Toast as a black item with no content. An alert upon initiation of the writing process stopped all. By deleting those 3 or 4 items I was allowed to proceed to that unsuccessful conclusion.

 

In another perhaps related issue I here complained that I could not write a PDF to a Mac/PC file DVD. I sounds crazy but I later found all PDFs icons in the Toast window were changed to a blank page icon which was empty when I attempted to open it. I have since successfully written PDFs to DVD. The problem just went away. I have not been able to duplicate that problem.

Thank you for your efforts.

This is very puzzling. My first suggestion is to trash the Toast plist and prefs files in your user>Library>Preferences folder. Reinstalling the Toast application may be good, too. Don't just replace the current version with the new install. Delete the current version and then copy in the new one from the installer.

 

In the past I've had Toast crash when it encountered a corrupted jpeg file but that doesn't sound like what's happening here. I simply needed to resave the jpeg as a new jpeg to fix the corruption and replace it in the Toast window. I could identify the one that was corrupted by looking in the Roxio Converted Items folder in my Documents folder. I knew it was the photo after the last one that got encoded.

 

Something else to check is running Disk First Aid in Disk Utility or running Disk Warrior if you have it.

[David Moran]

This is very puzzling. My first suggestion is to trash the Toast plist and prefs files in your user>Library>Preferences folder. Reinstalling the Toast application may be good, too. Don't just replace the current version with the new install. Delete the current version and then copy in the new one from the installer.

 

In the past I've had Toast crash when it encountered a corrupted jpeg file but that doesn't sound like what's happening here. I simply needed to resave the jpeg as a new jpeg to fix the corruption and replace it in the Toast window. I could identify the one that was corrupted by looking in the Roxio Converted Items folder in my Documents folder. I knew it was the photo after the last one that got encoded.

 

Something else to check is running Disk First Aid in Disk Utility or running Disk Warrior if you have it.

 

Thanks, I'll try all your advice and get back with results.

It seems I was mistaken about the saving the movies "only" to disc. When I clicked the disc image and dragged the resultant ICON to the toast window the movies appeared as they should have. I have never done that before since in the past all worked fine the first time .