I recently bought the retail version of Easy CD and DVD Burning and it didn't install completely. I didn't realize this until I tried to use the "add silence" feature and the program closed abruptly several times. I can't seem to uninstall the program to be able to reinstall it which will hopefully correct the problem.
I've tried everything I could think of including copying all the files on the program disc to my desktop and starting setup.exe from there. When I got a reply from Roxio Tech Support, they said to rename the file dsetup.dll but there was no such file anywhere on my computer.
Can anyone suggest anything else I can do to fix this problem?
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Christofer
I recently bought the retail version of Easy CD and DVD Burning and it didn't install completely. I didn't realize this until I tried to use the "add silence" feature and the program closed abruptly several times. I can't seem to uninstall the program to be able to reinstall it which will hopefully correct the problem.
I've tried everything I could think of including copying all the files on the program disc to my desktop and starting setup.exe from there. When I got a reply from Roxio Tech Support, they said to rename the file dsetup.dll but there was no such file anywhere on my computer.
Can anyone suggest anything else I can do to fix this problem?
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