I purchased the 2010 a month ago and have had problems ever since. When i load it the 2010 desktop is too large for my screen. Everything after photos is missing. If i want to use it i have to reduce the screen resolution so much that it affect other programmes that i use every day especially aero.
I have had great difficulty in getting help from their support team. we send each other emails that get nowhere and then they tell me the ticket says its resolved. I write long emails to update and when i press submit i get no confirmation that it has been recieved and i am passed back to the login page.
If anyone can help i would appreciate it. I will not buy anything from roxio again
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dinmore
I purchased the 2010 a month ago and have had problems ever since. When i load it the 2010 desktop is too large for my screen. Everything after photos is missing. If i want to use it i have to reduce the screen resolution so much that it affect other programmes that i use every day especially aero.
I have had great difficulty in getting help from their support team. we send each other emails that get nowhere and then they tell me the ticket says its resolved. I write long emails to update and when i press submit i get no confirmation that it has been recieved and i am passed back to the login page.
If anyone can help i would appreciate it. I will not buy anything from roxio again
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