windows7 shutdown when I click burn

[ItalBrew]

I just got a new PC with a Plextor CD/DVD burner. It came with Roxio Creator 10 CE. I'm trying to burn an ISO image. When I click burn Windows 7 promptly shuts down with no error message or anything! It looks like a normal shutdown as if I clicked Shutdown in the Start menu. I can read files using the drive just fine, I've installed lots of sofware with it, but I can't seem to burn with out Windows 7 just shutting down. It's weird I've never seen software just shutdown the PC.

 

Please help.

 

Actually, it just happened again while I was just browsing through the Roxio Creator 10 CE menus. Windows 7 just shutdown!

 

[ItalBrew]

OK, burning discs works just fine with the built-in Window7 disc burning utility, but every attempt to use Roxio Creator 10 causes windows to shutdown and reboot. It's weird, it looks just like a normal reboot as if I selected it from the Start menu.

 

Should I just uninstall Roxio and forget about it? What can it do for me that the windows utility can't? I guess maybe it could do the LightScribe labeling? I can't tell since I can't get it to run without shutting down the PC

 

 

[Brendon]

It's not an instant shutdown and then reboot? I wouldn't be surprised if you're getting a blue screen error but your machine is set to restart instead of showing the blue screen.

 

Roxio Creator 10 [even the full version] is NOT compatible with Windows 7, and if its drivers are getting into a tangle with Windows 7 then that could cause the behavior you describe. That's why I asked it came installed with your Win 7 or arrived with something else.

 

I would suggest you uninstall your Creator 10 CE since it conflicts with Windows 7. Since it's a CE version it will likely be severely limited, so I don't know what functions it has left. Windows 7 and its built-in tools like Media Player will do simple work for you, but you'll probably need extra software if you want to do more complex media work.

 

 

[gi7omy]

Why not just install the free filters from here (if you want to play ogg-vorbis in Media Player?

 

http://www.vorbis.com/setup_windows/

[ItalBrew]

Was your new PC supplied with both Windows 7 and Creator 10 CE already installed together, or did the software come with the burner as an after-market install, please?

 

Windows 7 has a built-in burning system which can make several different types of disc. If you don't run your old Creator 10 CE, can you write discs with Windows 7 without the shutdown?

 

The software came with my Plextor CD/DVD burner.

 

I'll give the built in software a try.

 

Jason

[Brendon]

Was your new PC supplied with both Windows 7 and Creator 10 CE already installed together, or did the software come with the burner as an after-market install, please?

 

Windows 7 has a built-in burning system which can make several different types of disc. If you don't run your old Creator 10 CE, can you write discs with Windows 7 without the shutdown?

[ItalBrew]

Well, that sucks. It is true, Windows7 comes with media player, but it doesn't recognize the Ogg-Vorbis files that I want to burn to an audio CD. Time to buy Nero I guess, assuming it is compatible with Windows7.

 

Jason

 

It's not an instant shutdown and then reboot? I wouldn't be surprised if you're getting a blue screen error but your machine is set to restart instead of showing the blue screen.

 

Roxio Creator 10 [even the full version] is NOT compatible with Windows 7, and if its drivers are getting into a tangle with Windows 7 then that could cause the behavior you describe. That's why I asked it came installed with your Win 7 or arrived with something else.

 

I would suggest you uninstall your Creator 10 CE since it conflicts with Windows 7. Since it's a CE version it will likely be severely limited, so I don't know what functions it has left. Windows 7 and its built-in tools like Media Player will do simple work for you, but you'll probably need extra software if you want to do more complex media work.

 

[Brendon]

Well, that sucks. It is true, Windows7 comes with media player, but it doesn't recognize the Ogg-Vorbis files that I want to burn to an audio CD. Time to buy Nero I guess, assuming it is compatible with Windows7.

 

Jason

Why go to Nero?

 

The latest Nero will run in Windows 7, but so will the latest Roxio offering, Creator 2010.