Audio question

[HighPoint]

i just got this program today, so just kinda confused on one thing. I did every update the installation asked me, so when I did a test run on a VHS tape i have when i was in HS(5 years ago) i just want a 30 sec piece of it for a reunion project.

 

i captured the video, the quality looks good on my laptop, but the audio is questionable. Back in the day i was on ABC nightly news with a choir, it starts out with us doing the piece of music (audio is perfect) then it goes to a clip of someone talking but you can still hear our music piece in the background (the audio goes bad here, the guys voice is very deep/slow, cant hear the music that well) then after the guy is done talking, the audio is fine again.

 

anyone have any ideas what is wrong?

[HighPoint]

How does the original VHS sound, the same?

 

cd

 

no the tape is fine, i watched it on my tv before i recorded to make sure if it was a good quality tape.

[cdanteek]

Do you get a Repair option in Add Remove Programs or Programs and Features 'Change', if so run the Repair..

 

cd

[HighPoint]

Do you get a Repair option in Add Remove Programs or Programs and Features 'Change', if so run the Repair..

 

cd

 

there is no repair option that i saw in the Add or remove programs under My Computer

[cdanteek]

there is no repair option that i saw in the Add or remove programs under My Computer

 

What version are you running?

 

 

 

 

 

 

cd

[HighPoint]

windows XP

[cdanteek]

windows XP

 

 

Version # please..

 

If you look at the box does it say XP, Vista, and Windows 7?

 

cd

[HighPoint]

Version # please..

 

If you look at the box does it say XP, Vista, and Windows 7?

 

cd

 

The box says:

 

Certified for Windows Vista and Windows XP

 

i dont know which # you want there is one on the box says 538580-01 and the manual says 538590-01G

 

when i went to Add and remove programs, and click 'Click Here for Support Information"

 

it said

 

Publisher: Roxio

Version: 11.0

[cdanteek]

The box says:

 

Certified for Windows Vista and Windows XP

 

i dont know which # you want there is one on the box says 538580-01 and the manual says 538590-01G

 

when i went to Add and remove programs, and click 'Click Here for Support Information"

 

it said

 

Publisher: Roxio

Version: 11.0

 

 

Your version looks like the pic's here?

 

http://forums.support.roxio.com/index.php?showtopic=49170

 

To get the version # you open the program and click Help, About This Software. Don't post your CD-Key..

 

Open device manager with the USB Capture Device Plugged in, do you show (right click Properties) red arrows for XP?

 

 

 

cd

[HighPoint]

for Version it says: 1.1.125 SP2; 4.50.13A, and it looks like the one if the link you provided

 

and for the device manager, i found everything that was shown in the pictures

[cdanteek]

for Version it says: 1.1.125 SP2; 4.50.13A, and it looks like the one if the link you provided

 

and for the device manager, i found everything that was shown in the pictures

 

 

Only other suggestion is reboot the PC, shut everything off including antivirus and firewall, and unhook from the internet. Now don't do anything except recapture and see if it's ok...

 

cd

[HighPoint]

what do u want me to do? Update Driver?

 

u really didnt say anything to do or update.

 

except right now to reboot the PC

[cdanteek]

what do u want me to do? Update Driver?

 

u really didnt say anything to do or update.

 

except right now to reboot the PC

 

 

for Version it says: 1.1.125 SP2; 4.50.13A,

 

There is no more update!

 

Do you not understand this? "reboot the PC, shut everything off including antivirus and firewall, and unhook from the internet. Now don't do anything except recapture and see if it's ok..."

 

cd

 

 

 

[HighPoint]

for Version it says: 1.1.125 SP2; 4.50.13A,

 

There is no more update!

 

Do you not understand this? "reboot the PC, shut everything off including antivirus and firewall, and unhook from the internet. Now don't do anything except recapture and see if it's ok..."

 

cd

 

dude dont be a jackass, u didnt say anything about there wasnt any more updates in the 1st place,

 

also I can read the last statement

[cdanteek]

dude dont be a jackass, u didnt say anything about there wasnt any more updates in the 1st place,

 

also I can read the last statement

No need for name calling..

 

Assuming you read my post # 12, you replied with post # 13, I thought I was being helpful?

 

cd

[cdanteek]

How does the original VHS sound, the same?

 

cd