roxio creater 9

[friend]

My Roxio creator 9 was working well for 12 months then asked for an activaition number. I have tried reloading and tried to get one offline. Neither of these has worked. Roxio support only said to wipe computer completely which I refuse to do. Then I see on the forum that Roxio support can give me an activiation number. I contacted them again to be told that this version is no longer covered by their support and to upgrade to 2010. How can I trust that this will work and want happen again in the future.

 

[friend]

It was a boxed version bought from a store.

[grandpabruce]

My Roxio creator 9 was working well for 12 months then asked for an activaition number. I have tried reloading and tried to get one offline. Neither of these has worked. Roxio support only said to wipe computer completely which I refuse to do. Then I see on the forum that Roxio support can give me an activiation number. I contacted them again to be told that this version is no longer covered by their support and to upgrade to 2010. How can I trust that this will work and want happen again in the future.

 

Version 9 was the only version that had a problem with activation. Not being able to get the activation to go through did not happen to everyone.

[Brendon]

It was a boxed version bought from a store.

Okay, as you were then. The idea I had won't help that, sorry.

[friend]

Is there a free trial of 2010 that I can put on my computer to check if it works? Also I notice some people have trouble with this version as well re error messages. It doesn't give confidence with the program.

[gi7omy]

There's no free trial but if you order online from Roxio there is a 30 day refund option

[Brendon]

Friend, was the EMC 9 you had a downloaded [ESD] purchase, or a boxed version?

 

Brendon