Bill Stevenson Posted April 9, 2010 Report Share Posted April 9, 2010 When trying to capture video from my camcorder the following message is dsplayed. Runtime Error! Program: Program Files\Roxio2010\Media Import12\Media Capture12.exe This application has requested Runtime to terminate it in an unusual way. The camera is is seen ok but no capture is available. Have tried several time to notify Roxio support with full computer details through the "ticket system" but no response received Link to comment Share on other sites More sharing options...
sknis Posted April 9, 2010 Report Share Posted April 9, 2010 When trying to capture video from my camcorder the following message is dsplayed. Runtime Error! Program: Program Files\Roxio2010\Media Import12\Media Capture12.exe This application has requested Runtime to terminate it in an unusual way. The camera is is seen ok but no capture is available. Have tried several time to notify Roxio support with full computer details through the "ticket system" but no response received Check your spam folder; for some reason they sometimes replies end up there. What about live chat or phone call? This is a flagship product and installation problem resolution is free?. Link to comment Share on other sites More sharing options...
AlexMis Posted April 23, 2010 Report Share Posted April 23, 2010 I get the same error. Tried everything. Did you have any luck? My whole Video module is pretty much screwed up - nothing loads... It's either runtime error, or RoxWizardLauncher10.exe has sopped working, or can't load skin... Reinstalled, no use. Anybody can help? Link to comment Share on other sites More sharing options...
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Bill Stevenson
When trying to capture video from my camcorder the following message is dsplayed.
Runtime Error!
Program: Program Files\Roxio2010\Media Import12\Media Capture12.exe
This application has requested Runtime to terminate it in an unusual way.
The camera is is seen ok but no capture is available.
Have tried several time to notify Roxio support with full computer details through the "ticket system" but no response received
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