Runtime Error

[Georgia]

I keep receiving a runtime error: "R6025-pure virtual function call" when using MyDVD or Videowave. I'm running Windows Vista, I have the lastest service pack and I've uninstalled and clean reinstalled several times. I've tried changing the settings in services.msc without it working.

 

The program works fine the first time I install it. I can edit, create videos and burn them without a problem. Then, after I've closed and reopened the program again, I get the error message.

 

It's extremely frustrating. Is there anything I can do to fix this?

 

[Georgia]

I'm wondering if a corrupted file might cause the problem. I was making a disc of The Closer for a friend who moved to Canada and can't get the show. I transferred the shows via Tivo Desktop and wanted to edit the ads from it. One episode worked fine but the second one gave me the error message. After hours of tinkering, reinstalling, etc. I gave up on that episode and attempted another one which worked fine also. My next step at that point was to delete the bad show and retransfer it again. At this point I vaguely recall that the Tivo spontaneously restarted. It's a know bug with the Tivo HD believed to be caused by Bonjour. I was able to edit the new show and burn to the disk with no problem.

 

Now I'm not saying that this is the only reason why I get the runtime error. I only just started working on this project this week and I've received the error more times than I care to count. I just thought this might be one in a series of things that could go wrong.

 

I've enclosed my specs in case there might be a problem there:

I'm running Windows Vista with an AMD Turion 64 X2 2 GHz and 3 Gb RAM

The vid card is an NVidia Geforce 7150M with 1071 MB shared video memory (I know that could be a problem)

 

I already have a separate user account that I use for all my programs that are resource hogs like this. I've already done the clean install and a repair which is real annoying because the program can't find the msi files but that's another complaint.

 

Thanks

 

 

 

Hi Georgia -

 

Some starting points:

 

1) Please list your computer specs including RAM, video card model and how much memory it has, and processor speed.

 

2) Since you have done the clean install instructions, go back to the step where it tells you to turn off all your start up items in MS config, reboot your computer, and then see how Creator works.

 

3) Go through this list and if there isn't anything you have done, give it a go: http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

 

4) You can also try creating a new user account as admin and see if you can launch Creator from there and see if the error pops up after closing and reopening.

 

Jon

 

[cdanteek]

I'm running Windows Vista

 

Service pack ??

 

NVidia Geforce 7150M with 1071 MB shared video memory

 

Make sure your Video Card Driver is updated, under tools run VideoWave/MyDVD in software mode.

 

Before doing your Video work reboot the pc, shut extra program processes off, and disconnect from the internet..

 

cd

[jonatsonic]

I keep receiving a runtime error: "R6025-pure virtual function call" when using MyDVD or Videowave. I'm running Windows Vista, I have the lastest service pack and I've uninstalled and clean reinstalled several times. I've tried changing the settings in services.msc without it working.

 

The program works fine the first time I install it. I can edit, create videos and burn them without a problem. Then, after I've closed and reopened the program again, I get the error message.

 

It's extremely frustrating. Is there anything I can do to fix this?

 

Hi Georgia -

 

Some starting points:

 

1) Please list your computer specs including RAM, video card model and how much memory it has, and processor speed.

 

2) Since you have done the clean install instructions, go back to the step where it tells you to turn off all your start up items in MS config, reboot your computer, and then see how Creator works.

 

3) Go through this list and if there isn't anything you have done, give it a go: http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

 

4) You can also try creating a new user account as admin and see if you can launch Creator from there and see if the error pops up after closing and reopening.

 

Jon