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can't burn Video disc, CAN Audio & Data


BobinLV

Question

For years, I have used Toast without a problem. It worked one day recently and literally the next day it didn’t. My problem is with creating a “Video” – audio and data discs are no problem, even using the same media rejected by “Video.”

 

It starts to encode, then I get a “Result code -36" error message: Could not record the disc because of an I/O error.”

 

I have tried numerous discs . . . I have an external and internal drive and the same problem happens with both. I have reloaded Toast . . . all with the same results.

 

 

I have Toast 6 on one OS and Toast 8 on another – the problem occurs on both. (I know this is for Toast 9, but it’s the closest I can come.)

 

Any suggestions -- and thanks in advance!

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What happens when you choose "Save as Disc Image"?

 

Same result -- -36, I/O error (tho on Toast 8, it says the disc may be copy-protected . . . an anachronism since there's no disc involved!)

 

I'm hoping that since the error is consistent it is easier to discern the problem? (there's no praying icon)

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Same result -- -36, I/O error (tho on Toast 8, it says the disc may be copy-protected . . . an anachronism since there's no disc involved!)

 

I'm hoping that since the error is consistent it is easier to discern the problem? (there's no praying icon)

Sadly we may need that praying icon. You say your replaced Toast with a new install. Did you also trash the Toast plist and prefs files in your User>Library>Preferences folder? If not, give that a try. Do you have DiskWarrior? If so this may be a good time to run it.

 

We know it has nothing to do with the optical drive, so that's good. The best I can come up with right now is what I just suggested.

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Sadly we may need that praying icon. You say your replaced Toast with a new install. Did you also trash the Toast plist and prefs files in your User>Library>Preferences folder? If not, give that a try. Do you have DiskWarrior? If so this may be a good time to run it.

 

We know it has nothing to do with the optical drive, so that's good. The best I can come up with right now is what I just suggested.

I will try that, thanks.

 

Isn't it odd that it happens on two different versions of Toast on two different OS?

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Could it be the video file and not Toast that's the problem?

I've tried numerous files, most which I successfully burned before -- all with the same result.

 

I've also successfully burned the new file as Data.

 

"Thinking aloud" here -- and not really knowing much of the technical end . . . I have two burners and two versions of Toast which all create the same bad result . . . what one thing could affect all 4 elements -- or two at a time (either the burners or the programs)?

 

(I've often had this happen to me with medical problems, where the specialist says 'I've never seen anything like this' -- that's NOT the time to be unique!)

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I've tried numerous files, most which I successfully burned before -- all with the same result.

 

I've also successfully burned the new file as Data.

 

"Thinking aloud" here -- and not really knowing much of the technical end . . . I have two burners and two versions of Toast which all create the same bad result . . . what one thing could affect all 4 elements -- or two at a time (either the burners or the programs)?

 

(I've often had this happen to me with medical problems, where the specialist says 'I've never seen anything like this' -- that's NOT the time to be unique!)

It might be a codec that causing a conflict with Toast. Do you have Perian installed? Even if you don't, go to perian.org and download the appropriate version of perian for your OS. Look in the various libraries for QuickTime folders. Inside them are codecs. Drag out any third party codecs other than perian to see if that makes any difference.

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