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Maybe having problems...error message


hope_leaves

Question

Hi

 

I send out DVD discs to my clients that I directly copy from my original. They feature a lot of photographic images, video stuff etc and it's easier to just copy the disc, plus I don't have much room on my computer.

 

But when I copy directly from the disc, right at the end, just as it's writing the lead-oud it says:

 

Note: there were read errors in the data part. Please test your disc thoroughly.

 

I'm wondering if I send the item out to my clients if it will work properly...

 

The other thing I'm wondering (the main thing), is if an error did occur, would Toast tell you right away rather than waiting until it was finished? I'm just wondering if this is a problem during the lead-out or if it always waits until the end to tell you.

 

It seems to do this every time with one brand of DVD but when I tried another it didn't tell me anything about an error, plus it did it in a slightly different way...when I burnt with the discs I'm having a problem with, it did the lead-in, but then it said that it will take 5 and a half minutes (but takes a little longer)...with the different discs, it took a while to write the lead in and then said it would take just under 3 minutes...but it actually took the same amount of time as the problem discs!

 

Do you think my discs are the problem?

 

Should I re-install Toast?

 

Thanks

Steve.

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tsantee,

 

How do you copy a video_ts and data dvd. I have not been able to do it with the copy feature adn it would be helpful to know.

I had the same problem so I did some experimenting. You can do this with the Data window. Select DVD-Rom (UDF) as the format. Drag in the VIDEO_TS folder from the DVD you are copying. Toast will create a "New Disc" and add the AUDIO_TS folder. Now drag in the data portion of your DVD. Choose Save as Disc Image from the File menu and you'll have an image file with everything included. Let me know if this doesn't work right for you.

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I had the same problem so I did some experimenting. You can do this with the Data window. Select DVD-Rom (UDF) as the format. Drag in the VIDEO_TS folder from the DVD you are copying. Toast will create a "New Disc" and add the AUDIO_TS folder. Now drag in the data portion of your DVD. Choose Save as Disc Image from the File menu and you'll have an image file with everything included. Let me know if this doesn't work right for you.

Thanks tsantee, I haven't tried it yet but I don't see why it shouldn't

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I hoped someone else would address this because I'm winging it a bit. Read errors suggest there were problems reading from the original disc. This might happen if there are defects in the disc or in some files. For example, I've had jpegs written to discs that don't open properly. The thumbnails appear but not the full images. If I understand the error message correctly there could be files on the copied discs that aren't entirely viewable.

 

What puzzles me then is if these are read errors shouldn't it be the same regardless of what disc you're writing to? Or is this message appearing after verification so that it refers to reading from the copied disc rather than from the original.

 

DVD media quality is all over the place with most of it being poor. It doesn't surprise me that some media is working better for you than others. Avoid Memorex!

 

What I recommend is choosing Save as Disc Image to make an image file on your hard drive and then burn that to DVD using the Image File setting in the Copy window. (I'm presuming this isn't a disc with both a VIDEO_TS folder and data content. If it is I need to give you special instructions for copying). I know you say that hard drive space is limited but hopefully you have at least 4.3 GB available for the disc image file. Typically, doing it this way reduces the chance for copy errors.

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