darylccox Posted May 3, 2010 Report Share Posted May 3, 2010 Just purchased/installed Creator 2010 and tried to capture HDV from a Canon HV-20. I set up the "capture to" directories all the same. Video captures no problems, but I get no audio, at all. Help please? Link to comment Share on other sites More sharing options...
sknis Posted May 3, 2010 Report Share Posted May 3, 2010 Just purchased/installed Creator 2010 and tried to capture HDV from a Canon HV-20. I set up the "capture to" directories all the same. Video captures no problems, but I get no audio, at all. Help please? Are you using the Firewire connection? USB won't do it (no audio). I have the HV-30 and another guru has the same one you do and there has not been a problem with capturing both audio and video. If you are using the Firewire connection, then make sure you have the recording device enabled in the operating system you are using. You didn't give us any information on your computer so it is hard to be more specific. Link to comment Share on other sites More sharing options...
darylccox Posted May 3, 2010 Author Report Share Posted May 3, 2010 Yes, firewire only. Dell XPS9000 i7 quad 3.8 processor, 12G RAM, Nvidia 1Gig video Captures work in other apps (but I am having trouble completing capture of HDV with them), Sony Vegas Pro 9 and Adobe Premiere CS4. They do capture both audio and video, just not stable. There is not a seperate destination folder for audio/video on them, I've never seen that before. Any configs in the Roxio setup? Link to comment Share on other sites More sharing options...
bimicher Posted May 3, 2010 Report Share Posted May 3, 2010 Yes, firewire only. Dell XPS9000 i7 quad 3.8 processor, 12G RAM, Nvidia 1Gig video Captures work in other apps (but I am having trouble completing capture of HDV with them), Sony Vegas Pro 9 and Adobe Premiere CS4. They do capture both audio and video, just not stable. There is not a seperate destination folder for audio/video on them, I've never seen that before. Any configs in the Roxio setup? What does this mean:"There is not a seperate destination folder for audio/video on them, I've never seen that before."? Link to comment Share on other sites More sharing options...
ggrussell Posted May 4, 2010 Report Share Posted May 4, 2010 If Sony and Adobe products aren't stable, I would start looking at your machine. Are you overclocking? Intel doesn't have a 3.8Ghz i7. The i7 980 Extreme runs at 3.33Ghz which is the 'top of the line' at the moment. OVerclocking can definitely cause application instability. Link to comment Share on other sites More sharing options...
sknis Posted May 4, 2010 Report Share Posted May 4, 2010 Yes, firewire only. Dell XPS9000 i7 quad 3.8 processor, 12G RAM, Nvidia 1Gig video Captures work in other apps (but I am having trouble completing capture of HDV with them), Sony Vegas Pro 9 and Adobe Premiere CS4. They do capture both audio and video, just not stable. There is not a seperate destination folder for audio/video on them, I've never seen that before. Any configs in the Roxio setup? Which NVidia card? You didn't say but I found this on the web. The discussion was posted April 18-19,2010. "The owner called Dell and spoke to a supervisor who told them they have lots of issues with the GT220 and they would swap it out for a GTS240." What OS? No, there is no destination folder for video and a separate one for audio; they are combined since you are capturing as a mpg2 file or a AVI video file. The other programs are more professional; the Roxio program is more prosumer. There are audio features that you can work with with the high priced programs that are not available here. I don't remember anyone else asking about this so it might not be a high priority for prosumer customers. BTW, if you want to you can extract the audio from a file and play with it as you might use the other programs. Link to comment Share on other sites More sharing options...
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darylccox
Just purchased/installed Creator 2010 and tried to capture HDV from a Canon HV-20. I set up the "capture to" directories all the same. Video captures no problems, but I get no audio, at all.
Help please?
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