Dell & Roxio Creator 10

[Willard M]

I recently upgraded my computer to a Dell XPS 9000 with all of the bells and whistles. This particular model was one of those that offered what I thought was Creator 2010. Instead I got, at some expense, a stripped down version of something called Creator 10 which is even less that the EMC 9 program I was using. One might question the ethics of naming a program in such a fashion. I can't even conclude that I have posted to a forum that addesses this program and am only posting this as a warning....buyer beware.

 

I don't know whether to be more disappointed with Dell for even installing this piece of junk or at Roxio for selling Dell a program that does not reflect well upon them.

 

C'est la vie.....

[Willard M]

cdanteek,

 

I don't remember that I specifically picked one of those that you highlighted but I see that they are all Roxio Creator 10. I thought that I selected it as a stand alone program and not associated with any of the drives.

 

Check out that fancy box. Pretty impressive..huh?

 

I did as Ogdens suggested and called Dell and got what I expected. An offer that would cost almost a much as one from Best Buy.

 

While part of this was my fault as sknis pointed out I think somewhat unethical to name a product so as to confuse with another. The old bait and switch.

[cdanteek]

I thnk that little 7 at the end of the string says it is compat with Windows 7.

 

Much clearer!

 

 

cd

[sknis]

Revo Uninstaller 1.87

 

# Quick specs

# Price: Free

# Operating system: Windows 2000/XP/2003/Vista/Server 2008,7

Not for windows 7?

 

cd

 

I thnk that little 7 at the end of the string says it is compat with Windows 7.

[cdanteek]

If you really want t get rid of it (you don't have to as above) use Revo Uninstaller in the MODERATE mode. It works well.

 

Revo Uninstaller 1.87

 

# Quick specs

# Price: Free

# Operating system: Windows 2000/XP/2003/Vista/Server 2008/7

 

Not for windows 7?

 

cd

 

[sknis]

myguggi

 

here 'tis

 

Version: 10.3

Build: 103B45F, DLP

Serial Number: xx-xxxxx-xxxxx-xxxxx

 

If there is no conflict I will go ahead and get the full version if it will not cause any problems. Please take a look and let me know. Thank you

 

If you really want t get rid of it (you don't have to as above) use Revo Uninstaller in the MODERATE mode. It works well.

[Willard M]

myguggi

 

here 'tis

 

Version: 10.3

Build: 103B45F, DLP

Serial Number: xx-xxxxx-xxxxx-xxxxx

 

If there is no conflict I will go ahead and get the full version if it will not cause any problems. Please take a look and let me know. Thank you

[bimicher]

sknis,

 

If you take a look at the specs posted on my profile you will see that the Roxio program is listed differently than the DVD burner drive. That list was copied directly from the invoice.

 

However it matters little. Buying the full version is not a big deal. What is a big deal for me is to uninstall the OEM program so I can install the full version. I have read that it is not a good idea to have both versions on the same machine. Going into the Registry is something that take me to the edge of my expertise.

 

I thank all of you for your comments.

 

What is the version and build number for your "Roxio Creator 10 Premier"? If it is based on EMC 10 then there should be no problem having it installed along side the Roxio Creator 2010 program.

 

[Willard M]

sknis,

 

If you take a look at the specs posted on my profile you will see that the Roxio program is listed differently than the DVD burner drive. That list was copied directly from the invoice.

 

However it matters little. Buying the full version is not a big deal. What is a big deal for me is to uninstall the OEM program so I can install the full version. I have read that it is not a good idea to have both versions on the same machine. Going into the Registry is something that take me to the edge of my expertise.

 

I thank all of you for your comments.

[sknis]

cdanteek,

 

I don't remember that I specifically picked one of those that you highlighted but I see that they are all Roxio Creator 10. I thought that I selected it as a stand alone program and not associated with any of the drives.

 

Check out that fancy box. Pretty impressive..huh?

 

I did as Ogdens suggested and called Dell and got what I expected. An offer that would cost almost a much as one from Best Buy.

 

While part of this was my fault as sknis pointed out I think somewhat unethical to name a product so as to confuse with another. The old bait and switch.

 

So you don't see a difference and Creator 10 = Creaor 2010?

 

You have to live with the mistake you made. You paid for a CD/DVD burner drive that came with an OEM version of the software; You did not pay for the software. See the image above. I'm not sure what the 16X DVD + - R drive (included) is but it may not even be a burner.

[cdanteek]

sknis

 

You are correct. I have only myself to blame for not checking this out further. I was overly impressed with the fancy box on the Dell website depicting this program.

 

 

Did you choose one of these options?

 

 

cd

 

 

 

 

[bimicher]

Yes, I think it was $89. I went back to the Dell website to check on exactly what I paid and am unable to find the Roxio Creator 10 program on any of the Dell Studio 9000 machines. On the 4 Studio 9000 machines they were offering Nero as the movie program. Apparently they are no longer offering this Roxio program. I could have purchased the full Creator 2010 program from Best Buy when it is on sale for $59. Live and learn I guess.

 

 

You should definitely raise a stink with Dell if they charged you $89 for a 3 year old program. On their website they are offering C2010 for $99 so that $89 would be real rip-off.

 

 

[Willard M]

Yes, I think it was $89. I went back to the Dell website to check on exactly what I paid and am unable to find the Roxio Creator 10 program on any of the Dell Studio 9000 machines. On the 4 Studio 9000 machines they were offering Nero as the movie program. Apparently they are no longer offering this Roxio program. I could have purchased the full Creator 2010 program from Best Buy when it is on sale for $59. Live and learn I guess.

[bimicher]

Ogdens

 

Thanks for the suggestion. I may give that a try. Perhaps I should wait for a few days until I complete my anger management classes.

 

 

Did Dell charge you extra for this stripped down version? If yes then you better add a few more anger management classes

[Willard M]

Ogdens

 

Thanks for the suggestion. I may give that a try. Perhaps I should wait for a few days until I complete my anger management classes.

[ogdens]

sknis

 

You are correct. I have only myself to blame for not checking this out further. I was overly impressed with the fancy box on the Dell website depicting this program.

 

Why don't you contact Dell, and see what they can do for you. If it was me and I had paid for a high end unit, I would be all over them like a centipede with clogs on.

 

You have nothing to loose.

 

 

 

 

 

[Willard M]

sknis

 

You are correct. I have only myself to blame for not checking this out further. I was overly impressed with the fancy box on the Dell website depicting this program.

[sknis]

I recently upgraded my computer to a Dell XPS 9000 with all of the bells and whistles. This particular model was one of those that offered what I thought was Creator 2010. Instead I got, at some expense, a stripped down version of something called Creator 10 which is even less that the EMC 9 program I was using. One might question the ethics of naming a program in such a fashion. I can't even conclude that I have posted to a forum that addesses this program and am only posting this as a warning....buyer beware.

 

I don't know whether to be more disappointed with Dell for even installing this piece of junk or at Roxio for selling Dell a program that does not reflect well upon them.

 

C'est la vie.....

 

Willard,

 

You are not a newbie, nor are you a youngster. Didn't you lear anything when you se up your daughter's computer?

 

Let's see you thought that you were getting Creator 2010 when Dell said it was providing a free Creator 10. There is about a 2000 difference between the two. I'm really surprised that you don't know what OEM (teaser) software is.

 

Dell tells Roxio what they want in their version. If you were selling to a company that was buying a lot of copies; wouldn't you do it also but perhaps change the name?