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installation problems



I am disgusted. I looked at the 2010 for weeks before I purchased it. I decided becaused I used it at work it work be great at home. It wont install. It goes half way and uninstalls. I am tired of wasting time installing and not using this software. Some please help. This is my system information. Will itwork? Tom


OS Name Microsoft® Windows Vista™ Home Premium

Version 6.0.6002 Service Pack 2 Build 6002

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Manufacturer Gateway

System Model W5243

System Type X86-based PC

Processor AMD Athlon 64 Processor 3800+, 2400 Mhz, 1 Core(s), 1 Logical Processor(s)

BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/15/2007

SMBIOS Version 2.4

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "6.0.6002.18005"

Time Zone Eastern Daylight Time

Installed Physical Memory (RAM) 2.00 GB

Total Physical Memory 1.87 GB

Available Physical Memory 0.98 GB

Total Virtual Memory 3.98 GB

Available Virtual Memory 2.80 GB

Page File Space 2.17 GB

Page File C:\pagefile.sys


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I have spent so much time with this ridiculous Creator 2010 that I think it is an unworkable program not designed very well for our consumption. I had no issues with 2009. Just had to add Creator 2010. The company needs to have a general fix for this quickly because now I am out two programs and have Roxio still on my list of removeables. Yet with many attempts it still exists. Out spot. The company seems to not care about all of these 2010 consumers.

Steven Ginsberg


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