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creator 2010 pro install interuptted

lee t


roxio creator 2010 cannot install. Message that install interuptted. Tried to copy files to hard disc.


Files copied until emc_12. received error message cannot copy data the request could not be


performed because of I/O device error. Unzipped file and copied until file




Tried to send log files to customer service, but do not seem to get through. No record of ticket.


I read the post on how to get and zip log files. How would I send to someone in this forum?





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You should have another .exe file called 'RoxioCreator2010Pro' which has to be installed first. Do you have that one?


If I recall correctly there are three files. Pro, Content and a shorter one caleld 'Disc2'

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yes I have this file and the order in which the folders are arranged this would install before I get to the file Econtent_12 that seems to be the problem


This installer file is located in EMC_120 and named roxio creator 2010 pro msi. 24,347kb


Thank you for taking time to help

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