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DVD+R DL Error


uxk

Question

Hello,

I am having an issue using Toast Ver 9.0 to burn DVD+R DL. It gives me the following error:

 

"The drive reported an error:

Sense Key = Hardware Error

Sense Code = 0x09

Track Following Error"

 

Please advise as I cannot burn the "8.5GB, 8X DVD+D DL"

 

Thank you

 

 

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First, update to Toast 9.0.7. Second, many DVD drives can have difficulty burning to all brands of DVD+R DL media. The most success is with Verbatim discs. Insert one of your blank DL discs and choose Disc Info from the Toast Recorder menu. There you'll see a link to a site where users submit reports on their success using media with different manufacturer codes. If yours doesn't have a high success rate than trying a different brand of discs may solve the problem.

 

If you haven't already done this choose Save as Disc Image instead of clicking the burn button. When that is done select the saved .toast file using the Image File setting in the Toast Copy window. Insert your blank DL disc and wait for it to be recognized. When you click the burn button change the burn speed from Best to whatever is the slowest available burn speed.

 

Hopefully some of these tips will result in a successfully burned disc.

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