Sonic Digital Media LE v7

[musclewarrior2010]

 

Hi I have had my computer for a few years now and have had this problem with (Sonic Digital Media LE v7); pretty much from the time i bought it. The sonic program came with my computer ; but when i try to eject a dick from my CD/DVD tray it goes to the :blue screen of death" and I get the following Stop Error Message: It says that windows XP has been shut down to protect my computer from damage. I get the blue screen of death and it says that a memory dump is taking place. The error code below is what i keep seeing. It only happens when i try to eject my CD/DVD disks from the burner tray. This has become so dang irritating; I can not take it anymore.

 

Stop: Error Code

0xc0000007E (0xc0000005,0x806F0753,0xf78DAC28,0xF78DA924)

 

I know very little about technical side of computers. Can someone tell me what the is going on, and how i can fix this problem.

 

I am using Dell and Windows XP with over a gig of memory!

 

[Brendon]

Hello,

 

Your STOP error message should look like this: The bottom line would be the file that's causing the error.

STOP: 0x0000007E (0xC0000005, 0x804E518E, 0xFC938104, 0xFC937E04) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

 

WUSB54GCx86.sys- Address 92D89498 base at 92D7c000, Datestamp 45c04cc9

 

Microsoft has a support article about this error which might help you. They suggest [1] sending the error report to Microsoft, and then further steps after that depending on what shows.

 

The article is here [click here] Good luck.

 

Another approach to the problem needs a bit more information from you, please.

 

Does this only happen when you eject formatted discs, or does it happen when you eject every kind of disc?

[musclewarrior2010]

Hello,

 

Your STOP error message should look like this: The bottom line would be the file that's causing the error.

 

 

Microsoft has a support article about this error which might help you. They suggest [1] sending the error report to Microsoft, and then further steps after that depending on what shows.

 

The article is here [click here] Good luck.

 

Another approach to the problem needs a bit more information from you, please.

 

Does this only happen when you eject formatted discs, or does it happen when you eject every kind of disc?

 

 

Pretty much any kind of disk , but it usually happens I eject dick that have been manually formatted. (I.E. Sony CD-RW but it also does it with others as well!

[Brendon]

That's a puzzle then.

 

If it only happens with discs that have been specially formatted by either Sonic DLA or Roxio Drag-to-Disc or Direct CD [or Nero's InCD etc] then that usually indicates an old UDF reader system that is conflicting with a newer Operating System or O.S. updates. The solution there is to recover the data from these discs and then write them onto either new blank [unformatted] discs or erased [unformatted] RW discs with standard software rather than the proprietary format-drag-drop software.

 

However if it happens with standard silver-pressed commercial discs, and data discs that are burned without pre-formatting, and ordinary DVDs, then it has to be some other fault situation and I can't suggest a solution at the moment apart from the MS article above.