Jump to content
  • Who's Online   0 Members, 0 Anonymous, 15 Guests (See full list)

    • There are no registered users currently online
  • 0

DLA is causing a blue screen



I currently purchased a Western Digital external drive, which when I plug it in will always create the hated blue screen. :blink:


After contacting Western Digital for a driver or a suggestion for additional help, they informed me that:

"Your drive may be causing a blue screen error if you currently have Sonic DLA or any other DLA software currently installed. Any DLA software will cause issues with the Smartware virtual CD that will cause a Blue screen. You will need to remove this software before using the drive."


The software I have is RoxioCreator LE - Dell Edition 2.4.32a

PX Engine 3.4.46a

Roxio Record Now Audio v.2.0.4


In checking out all the programs I have, this is the only one that has DLA, I have disabled it through the Drive Properties Menu, but still in doubt that I haven't disabled the entire program.


The Programs menu has Roxio DLA listed separately.


1) If I do uninstall DLA only, will I still have a viable program?

2) What won't work any longer? Will the program become useless?


Thanks for any help you might offer. :)



Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0

It is the Smartware virtual CD which interferes with DLA to cause the blue screen, not the other way around.


[1] If you uninstall DLA only the rest of your Creator DE should still keep working, as DLA is a separate writing system.

[2] DLA won't work after it is uninstalled. The rest should keep working.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...