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Roxio account creation problems

Jacques Assert

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Let me know if there is somewhere else to post this.


My browser is Firefox 3.6.3 running in french. When I access Roxio support (US English) and then try to sign in, I get a french page with no ability to change the language and apparently switched back to France.


When I tried to create an account, the page kept asking me to re-enter the captcha number, which I entered correctly. Eventually, I tried another email address and it worked. Note that the original email address is not already registered at Roxio and does not contain any NSFW words.


I'd like the system to remember the country selected in spite of the browser language. Pick based on browser language if you don't know the country, but don't change the country after the user selects it. Not every french speaker (or reader) lives in France.

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