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Deleting media


boongsong
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I'm using an HP s5310f, running Windows 7 64bit, Nvidia GeForce 6150SE nFoorce 430, Norton security

I have Roxio 2010 SP, Ver 1.2.193, SP 2.1:5.0.0 Build 121B93A R05 500B22A, R05

When I open Media Manager, I have over 1,000 pictures from a trip I made in 2009. I have burned all of them to dvd's and want to delete them from Media Manager to have room to import other media.

When I first opened Media Manager, I had the aforementioned photos along with panes with a question mark. When I clicked on the panes with question marks, I always got the error message showing it couldn't be found along with options to search, retry, ignore, etc.. so I deleted them from the manager and my hard drive by right clicking on them and clicking Remove.

Now, when I right click on a photo, click on remove, I get an hour glass and everything freezes. After an extended period of time, nothing happens, so I do a Cntl, Alt, Del and shut Media Manager down.

After I do that, the Home page appears, and when I click on Media Manager again, it won't open. In order to get it to open, I have to Restart Windows, open Roxio and then click on Media Manager.

Why can't I delete any of the photos shown in the Media Manager?

Why does Media Manager freeze when I try? :huh::unsure:

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Once again, I'm looking for help on this problem. Nothing has changed since my last post. I'm still running the same computer, software, etc. and still unable to delete old phots/videos,

Does anyone out there know why, when I right click on a thumbnail, preview, it says it can't find the files.

If I click on one or more, then remove/delete, all I get is an hour glass and nothing happens.

When I do a cntl, alt, delete to close out, then reopen Creator, click on Media Manager, it won't open.

How in the world can I delete all of the 2 yr old photos, etc that I have burned to disc?

Edited by boongsong
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Once again, I'm looking for help on this problem. Nothing has changed since my last post. I'm still running the same computer, software, etc. and still unable to delete old phots/videos,

Does anyone out there know why, when I right click on a thumbnail, preview, it says it can't find the files.

If I click on one or more, then remove/delete, all I get is an hour glass and nothing happens.

When I do a cntl, alt, delete to close out, then reopen Creator, click on Media Manager, it won't open.

How in the world can I delete all of the 2 yr old photos, etc that I have burned to disc?

 

Have you gone directly to the folder, that contains the photos, and tried to delete them, without going through Media Manager?

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Do the same thing but look for the thumbnails in the Roxio folder. Use Widows to search the Roxio folders.

 

If you can't find them, use Windows to delete all the thumbnails. Only the images you have on your computer now will have thumbnails

 

Make sure you create a restore point before you start

 

Have you cleaned your computer recently using CCleaner?

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Have you gone directly to the folder, that contains the photos, and tried to delete them, without going through Media Manager?

 

Sorry for delay in reply. Been busy w/other things.

No, I haven' gone to the folder that contains the photos. Can't find it, so I'm assuming that they were deleted from computer some time after I burned them.

Will look some more.

Thanks for your response.

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Do the same thing but look for the thumbnails in the Roxio folder. Use Widows to search the Roxio folders.

 

If you can't find them, use Windows to delete all the thumbnails. Only the images you have on your computer now will have thumbnails

 

Make sure you create a restore point before you start

 

Have you cleaned your computer recently using CCleaner?

 

Thanks for your response. As I mentioned above, I will do another look-see and see if they are somewhere. I am not too concerned about a restore point as I have an off-site back-up program in case I "screw-up".

I haven't cleaned the computer. Was not aware of CCleaner. Will do a google on that.

Thanks again

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Thanks for your response. As I mentioned above, I will do another look-see and see if they are somewhere. I am not too concerned about a restore point as I have an off-site back-up program in case I "screw-up".

I haven't cleaned the computer. Was not aware of CCleaner. Will do a google on that.

Thanks again

Hi skinis. I'm back. Still have the same problem. Let me give you an update on what I have done.

I downloaded CCleaner. Analyized both Windows and Applications. Was looking for anything that would point me to photos. Nothing. After the analysis, there were several items that came-up and almost all of them were very small files for a total of 7,082 mb (the majority being the recycle bin). So, I clicked on "run cleaner".

After that I opened Media Manager. Everything there. I then deleted all other photos/videos that were stored there. Only things left in there were the 2600+ from 2008/2009.

Then I right clicked on a clip and properties. It showed file association was "HP Mediasmart Main Photo". I went to the Start button, typed HP Mediasmart and opened it. There were quite a few photos there from 2008/2009. Deleted all of them and everything else in that program.

Went back to Media Manager. Photos still there.

Went to my other photo programs (Kodak, Picasa, JVC Everio media browser. Kodak was the primary software to import because I used a Kodak camera. JVC browser was another as I took many stills with my camcorder. I uploaded everthing in Kodak and Picasa to my Kodak Gallery and Picasa web albums. Then I deleted all of them from my computer (option offered). JVC all photos/videos were put on dvd. (Same with Kodak and Picasa).

Went back to Media Manager - all 2600+ still there.

I then posted this problem on the HP Forums. Obviously the gurus there weren't too well versed on Roxio. One of the responses asked if my hd was wihin 10% of full and whether or not I had a friend using my computer. The other told me to transfer to a different file and see if they would delete out of MM.

I have spent hours searching my computer for any photos/thumbnails. I deleted anything that showed-up, but nothing from 2008/2009 came up.

At this point, I'm at a total loss on how to get those photos out of MM. I'm ready to uninstall Roxio then redownload/install and start from the beginning, hoping that will solve the problem.

I don't understand, if those photos are nowhere in my computer, why they can't be deleted from MM.

If you wish to not respond to this, no problem. I'm just weary of trying.

Thanks for all the help you have provided in the past. I'm determined to not be a "pest" in the future.

Again,thanks.

post-75160-098504000 1293665632.png

post-75160-024103800 1293665649.png

Edited by boongsong
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