Jump to content
  • 0

No drives seen


Polchraine
 Share

Question

Dell Lat 620 with TSST CD-RW/DVD-ROM

 

I have suddenly found that I cannot burn CDs - it will only allow me to make disk images. There is no drive listed in te application - tried disc copy, backup, Creator Classic &c.

 

PC rebooted, drive removed and reinstalled, ...

 

Any suggestions?

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

Dell Lat 620 with TSST CD-RW/DVD-ROM

 

I have suddenly found that I cannot burn CDs - it will only allow me to make disk images. There is no drive listed in the application - tried disc copy, backup, Creator Classic &c.

 

PC rebooted, drive removed and reinstalled, ...

 

Any suggestions?

 

 

Sorted it ...

 

Updated PX Engine - rebooted and solved. But why? The drive has been in place for 4 years without problems?

Link to comment
Share on other sites

  • 0

Sorted it ...

 

Updated PX Engine - rebooted and solved. But why? The drive has been in place for 4 years without problems?

Roxio software sees the drives with the help of their PX filter which is installed in a deep registry entry. If something disturbs that filter entry, Roxio loses the drive(s). Reinstalling the PX engine replaces the filter.

 

You did well. :)

Link to comment
Share on other sites

  • 0

Roxio software sees the drives with the help of their PX filter which is installed in a deep registry entry. If something disturbs that filter entry, Roxio loses the drive(s). Reinstalling the PX engine replaces the filter.

 

You did well. :)

 

 

It is a good job that I did sort it - Roxio support came back and basically said "Hard luck - we don't support the product, so go and buy a new version"

 

Well, the upshot will be that I will probably never purchase a Roxio product again and choose an alternative aswell as advising other not to purchase Roxio either.

 

It probably took them longer to write the email telling me that than it would have taken to tell me to upload the PX filter.

 

 

Quality of Support - I find it hard to give them even a ZERO.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...