Polchraine Posted June 21, 2010 Report Share Posted June 21, 2010 Dell Lat 620 with TSST CD-RW/DVD-ROM I have suddenly found that I cannot burn CDs - it will only allow me to make disk images. There is no drive listed in te application - tried disc copy, backup, Creator Classic &c. PC rebooted, drive removed and reinstalled, ... Any suggestions? Link to comment Share on other sites More sharing options...
Polchraine Posted June 21, 2010 Author Report Share Posted June 21, 2010 Dell Lat 620 with TSST CD-RW/DVD-ROM I have suddenly found that I cannot burn CDs - it will only allow me to make disk images. There is no drive listed in the application - tried disc copy, backup, Creator Classic &c. PC rebooted, drive removed and reinstalled, ... Any suggestions? Sorted it ... Updated PX Engine - rebooted and solved. But why? The drive has been in place for 4 years without problems? Link to comment Share on other sites More sharing options...
gi7omy Posted June 21, 2010 Report Share Posted June 21, 2010 Sorted it ... Updated PX Engine - rebooted and solved. But why? The drive has been in place for 4 years without problems? a MS 'update' caused it maybe? It wouldn't be the first time it happened Link to comment Share on other sites More sharing options...
Brendon Posted June 21, 2010 Report Share Posted June 21, 2010 Sorted it ... Updated PX Engine - rebooted and solved. But why? The drive has been in place for 4 years without problems? Roxio software sees the drives with the help of their PX filter which is installed in a deep registry entry. If something disturbs that filter entry, Roxio loses the drive(s). Reinstalling the PX engine replaces the filter. You did well. Link to comment Share on other sites More sharing options...
Polchraine Posted June 22, 2010 Author Report Share Posted June 22, 2010 Roxio software sees the drives with the help of their PX filter which is installed in a deep registry entry. If something disturbs that filter entry, Roxio loses the drive(s). Reinstalling the PX engine replaces the filter. You did well. It is a good job that I did sort it - Roxio support came back and basically said "Hard luck - we don't support the product, so go and buy a new version" Well, the upshot will be that I will probably never purchase a Roxio product again and choose an alternative aswell as advising other not to purchase Roxio either. It probably took them longer to write the email telling me that than it would have taken to tell me to upload the PX filter. Quality of Support - I find it hard to give them even a ZERO. Link to comment Share on other sites More sharing options...
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Polchraine
Dell Lat 620 with TSST CD-RW/DVD-ROM
I have suddenly found that I cannot burn CDs - it will only allow me to make disk images. There is no drive listed in te application - tried disc copy, backup, Creator Classic &c.
PC rebooted, drive removed and reinstalled, ...
Any suggestions?
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