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Sonic Express Labeler Problem


Magsie
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Hi,

I have been using Sonic Digital Media Plus v7 for about four years without experiencing any problems. I recently had to do a system restore and since that time am unable to open Sonic Express Labeler 2.1.0.23. I have tried HP for support but none of their suggestions have fixed the problem. I have uninstalled and reinstalled the applications numerous times, without success.

 

The error message I get to send to Microsoft indicates a problem with Stax.exe AppVer. 2.1.0.28 ModName: dwwin.dll ModVersion 2.1.419.0.

 

I have updated Lightscribe Software to the latest version, still no luck. I have contacted Microvision Development, no luck there either.

 

Have checked Roxio updates, but obviously the program I have is too old for them to be bothered about.

 

I actually like this program, and have no problems with the other components. I would merely like to be able to use the lightscribe labeler again, but cannot because of the Sonic Express Labeler inablility to open.

 

My operating system is Windows XP SP3.

 

Would very much appreciate it, if someone could solve this problem.

 

Regards,

Magsie

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I am also having a problem with Express Labeler -- Did you ever get a resolution? I, too, have an HP and got no assistance. My error message is Access Violation dwwin.dll My operating system is XP SP3

 

I don't have a logitech keyboard or mouse -- my keyboard is the HP media center keyboard as is my mouse.

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