KJ_A Posted June 25, 2010 Report Share Posted June 25, 2010 I tried upgrading my Vista64 to Win764 today and got this message. "The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue. For these items, make the following changes: Uninstall these programs. Open Control Panel and search for "uninstall a program". Roxio Easy CD & DVD Creator 6.1" The thing is, as far as I know, I never installed Roxio Easy CD & DVD Creator 6.1. I had it on my old system and I may have transferred its folder with most of my other files from the old system to my present one when I built it last year but if so it has since been removed. The only Roxio thing that I could find on my system was at "C:\Users\My Name\Documents\Roxio" and it was an empty folder. Nothing is visible in "Control Panel\Programs\Programs and Features" to be removed and Windows 7 Upgrade Advisor did not find anything when I ran it before attempting to upgrade. Can someone please help me. Link to comment Share on other sites More sharing options...
gi7omy Posted June 25, 2010 Report Share Posted June 25, 2010 You may still have registry entries - especially if you 'upgraded' to Vista and are now upgrading that to Win 7. In general 'upgrading' an OS is full of pitfalls as a lot of rubbish gets carried across - as you have found out. Check for hidden folders in app data with roxio name on it - I'd be reluctant to clean out everything in the reguistry that way as Roxio supply the burning engine to MS and you could really mess things up. Search the registry for 'ECD' or 'Creator' and see if there is anything there Link to comment Share on other sites More sharing options...
KJ_A Posted June 26, 2010 Author Report Share Posted June 26, 2010 You may still have registry entries - especially if you 'upgraded' to Vista and are now upgrading that to Win 7. In general 'upgrading' an OS is full of pitfalls as a lot of rubbish gets carried across - as you have found out. Check for hidden folders in app data with roxio name on it - I'd be reluctant to clean out everything in the reguistry that way as Roxio supply the burning engine to MS and you could really mess things up. Search the registry for 'ECD' or 'Creator' and see if there is anything there I will look for the terms you mentiond. By the way my Vista64 is not an upgrade but an OEM version of Vista Home premium. I was freshly install last April to a new harddrive. I just coped a number of my folders from my XP one via my exsternal harddrive. Link to comment Share on other sites More sharing options...
gi7omy Posted June 26, 2010 Report Share Posted June 26, 2010 In that case you have something in one of the folders - a fresh install shouldn't have added ECD 6 to it Searcgh for any hidden folders and see if you can spot anything by Roxio Link to comment Share on other sites More sharing options...
KJ_A Posted June 26, 2010 Author Report Share Posted June 26, 2010 Ok, I think I found it. For some reason my search fuction was not working properly inside my Program Files (x86) folder but did locate it on my exsternal backup copy. I managed to use the location on my backup to manualy locate and remove the folder contaning the program. Now I just have to see if it worked. Link to comment Share on other sites More sharing options...
gi7omy Posted June 26, 2010 Report Share Posted June 26, 2010 Great - let us know if that cured it. The only program that is compatible with Windows 7 by the way is Creator 2010 (nothing earlier) Link to comment Share on other sites More sharing options...
KJ_A Posted June 26, 2010 Author Report Share Posted June 26, 2010 Great - let us know if that cured it. The only program that is compatible with Windows 7 by the way is Creator 2010 (nothing earlier) It worked. I typed this in my browser in Win7 Ultimate. Thanks for the help. Link to comment Share on other sites More sharing options...
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