Label Creator Gives "an Unknown Error Occurred While Accessing An Unnamed File" When Trying To Calibrate The Printer

[Toastie]

I've never used Roxio's Label Creator before, but just started trying to use it (already own it, might as well use it).

 

When I use Label Creator to print a newly created label, I try to calibrate the printer prior to printing, and I get an error message saying "an unknown error occurred while accessing an unnamed file". I've tried closing the program and opening a new blank project to try to get the calibration to work, but it gives me the same error message.

 

I've tried just printing the JC insert, but no matter what paper I select, it always prints in the upper left corner of the paper. I suspect that I have to calibrate it once to get it printing correctly.

 

Can anyone help me figure out what is going on with this error message, please?

[sknis]

I've never used Roxio's Label Creator before, but just started trying to use it (already own it, might as well use it).

 

When I use Label Creator to print a newly created label, I try to calibrate the printer prior to printing, and I get an error message saying "an unknown error occurred while accessing an unnamed file". I've tried closing the program and opening a new blank project to try to get the calibration to work, but it gives me the same error message.

 

I've tried just printing the JC insert, but no matter what paper I select, it always prints in the upper left corner of the paper. I suspect that I have to calibrate it once to get it printing correctly.

 

Can anyone help me figure out what is going on with this error message, please?

 

My guess is that the drivers for your printer have become corrupt. Re-install them and try again. Roxio just send information to the printer and receives the information back. If the drivers are corrupt, then the communication is a problem.