Jump to content
  • Who's Online   0 Members, 0 Anonymous, 4 Guests (See full list)

    • There are no registered users currently online
  • 0

Better Business Bureau Rating For Roxio



I just did a quick check with the United States BBB and they are not very well liked. Here is the "grade" for Roxio:



"Company Rating D

Our opinion of what this rating means:

We have enough concerns about this company (for example, their offer, customer complaints, advertising, etc.) that we recommend caution in doing business with it."



This is directly from the Better Business Bureau website at http://sanjose.bbb.o...rt/Roxio-212670


I am contacting customer support again today to try to resolve my issues with Roxio 2010 on Windows 7 Ultimate. At this point I have no choice since it is the only Roxio product currently "made" for Windows 7.

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

Hi Mr. Shaw -


I reviewed your submitted tickets and seems you have had two tickets in the same day both of which were answered within 24 hours or less.


If the answer didn't resolve your issue, you can always reopen it by following the instructions in this post: http://forums.support.roxio.com/topic/64056-why-was-my-support-ticket-closed/


Also, Creator 2010 is Windows 7 compatible as I (on three different 'dirty' machines), and many users, have installed it without a hitch.





Link to comment
Share on other sites

  • 0

What strikes me as rather strange is the following:


1: The website is NOT 'USA' but a limited area (San Jose, Santa Clara and Monterey). That is when you go hunt as the link in the original post is broken

2: It actually gives a 'B-' rating and not a 'D'

3: the comments there say "Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau."



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...