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Nonresponding Burn Dialogue Box


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Everything was going fine in DVD creator until I hit "burn". The dialogue box opens. Destination and write speed boxes are both blank and noneditable, as if something were missing. Browse dialogue box is opened at the bottom. I select DVD-R, but nothing happens. It only takes me in circles. I have tried every troubleshooting process I know how, including installing the lastest dvd burner and windows active X. I tried installing various blank dvds and cds, but still the same.

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Everything was going fine in DVD creator until I hit "burn". The dialogue box opens. Destination and write speed boxes are both blank and noneditable, as if something were missing. Browse dialogue box is opened at the bottom. I select DVD-R, but nothing happens. It only takes me in circles. I have tried every troubleshooting process I know how, including installing the lastest dvd burner and windows active X. I tried installing various blank dvds and cds, but still the same.

 

Has this worked before?

 

What O/S do you have?

 

Which version do you have (read this http://forums.support.roxio.com/topic/9334-version-confusion/ )?

 

Did the Roxio program come pre-installed on your computer or was it purchased from Roxio or retail store.

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