Won't Burn Audio CD

[dolfan]

Hello...I have Roxio Creator 2010. I can copy discs, and make a data disc, but it won't burn an audio disc. It keeps saying to insert a blank CD-R disc. I've tried it under "Burn Audio Disc" and "Burn audio disc project". I followed the procedures outlined above for Repair, and installed SP-2, and I still get the same message to "Insert Blank CD-R disc". I'm running Windows XP. Any help would be appreciated. Thanks!

[dolfan]

Posted Yesterday, 04:41 PM

 

Hello...I have Roxio Creator 2010. I can copy discs, and make a data disc, but it won't burn an audio disc. It keeps saying to insert a blank CD-R disc. I've tried it under "Burn Audio Disc" and "Burn audio disc project". I followed the procedures outlined above for Repair, and installed SP-2, and I still get the same message to "Insert Blank CD-R disc". I'm running Windows XP. Any help would be appreciated. Thanks!

 

This post has been edited by dolfan: Yesterday, 04:42 PM

 

 

Make absolutely sure it is not a DVD disc you have inserted.

 

In fact, under the Home app, click on Tools – Get Disc Info to ensure it is a CD-R and that it is BLANK.

 

Please note which program in the Suite you are using and tell us. (there are several that can make an Audio CD)

 

Confirmed under "Tools", "Get Disc Information" that it is a blank CD-R inserted intot he drive.

 

The programs used were under the "Music/Audio" tab. I tried the uppper left hand corner "Burn Audio CDs". I also went under the "Create" area and tried using "Burn Audio CDs" and "Create Music Disc Projects".

 

Under the Burn audio CD category, I get this message when it can't burn..."There was a problem writing to the disc. You can try again by clicking the Retry button. You will need another bland disc ready". Then under the "Show Advanced Info" button I get this message "Sense: 05 ASC: 21 ASCQ: 02 (Command 2A). Underneath that is the following message "Px.dll: 4.18.16.0. I just noticed that there were other messages under the Px.dll Please see the attachment.

 

I'm using a Sony DRU-865S CD/RW/DVD drive.

 

What brand CD discs are you using Are you sure it is a cd and not a DVD (sorry, I had to ask).

 

What are kind of files are you burning to the CD (wav, mp3, etc.)

 

What burner do you have? Are you burnng the data discs to CDs also? (helps to trouble shoot the burner)

 

In "Burn Audio Disc Projects" look o the lower left to make sure that the correct disc and size is selected.

 

I doubt that this is a px engine update but read and follow this Kb article.

 

I tried using TDK, Phillips, and HP CD-R discs. That's OK for asking...some of the simpliest things can be overlooked.

 

I'm trying to burn mp3 files.

 

Yes, I am using the same disc to burn data discs and to copy music discs.

 

I have a Sony DRU-865U CD/RW/DVD burner.

 

Under "Burn Audio Disc Projects" it shows that is it an 80 min (703 mg) disc. The total disc duration of the project is 78 minute 38 seconds, and the free time of disc is 1 Minute 47 seconds. I've tried removing songs, different projects, and still no go.

 

I also did the PX engine update.

 

Thanks!

[Jim_Hardin]

Posted Yesterday, 04:41 PM

 

Hello...I have Roxio Creator 2010. I can copy discs, and make a data disc, but it won't burn an audio disc. It keeps saying to insert a blank CD-R disc. I've tried it under "Burn Audio Disc" and "Burn audio disc project". I followed the procedures outlined above for Repair, and installed SP-2, and I still get the same message to "Insert Blank CD-R disc". I'm running Windows XP. Any help would be appreciated. Thanks!

 

This post has been edited by dolfan: Yesterday, 04:42 PM

 

 

 

 

Confirmed under "Tools", "Get Disc Information" that it is a blank CD-R inserted intot he drive.

 

The programs used were under the "Music/Audio" tab. I tried the uppper left hand corner "Burn Audio CDs". I also went under the "Create" area and tried using "Burn Audio CDs" and "Create Music Disc Projects".

 

Under the Burn audio CD category, I get this message when it can't burn..."There was a problem writing to the disc. You can try again by clicking the Retry button. You will need another bland disc ready". Then under the "Show Advanced Info" button I get this message "Sense: 05 ASC: 21 ASCQ: 02 (Command 2A). Underneath that is the following message "Px.dll: 4.18.16.0. I just noticed that there were other messages under the Px.dll Please see the attachment.

 

I'm using a Sony DRU-865S CD/RW/DVD drive.

 

 

 

I tried using TDK, Phillips, and HP CD-R discs. That's OK for asking...some of the simpliest things can be overlooked.

 

I'm trying to burn mp3 files.

 

Yes, I am using the same disc to burn data discs and to copy music discs.

 

I have a Sony DRU-865U CD/RW/DVD burner.

 

Under "Burn Audio Disc Projects" it shows that is it an 80 min (703 mg) disc. The total disc duration of the project is 78 minute 38 seconds, and the free time of disc is 1 Minute 47 seconds. I've tried removing songs, different projects, and still no go.

 

I also did the PX engine update.

 

Thanks!

Thanks for the detailed info!

 

The 'sense' error involves the drive itself...

 

You could try burning from Windows Media Player to see if it produces the same error.

 

If it does, that would pretty well prove that the burner or at least the CD laser part is out…

[dolfan]

Thanks for the detailed info!

 

The 'sense' error involves the drive itself...

 

You could try burning from Windows Media Player to see if it produces the same error.

 

If it does, that would pretty well prove that the burner or at least the CD laser part is out…

 

Thanks for the info, but I was able to burn a disc from Windows Media Player although all of my music wasn't available for burning.

 

I appreciate you trying to help me. Do you have any other suggestions? Thanks!

[sknis]

Thanks for the info, but I was able to burn a disc from Windows Media Player although all of my music wasn't available for burning.I appreciate you trying to help me. Do you have any other suggestions? Thanks!

 

Please explain the bolded text.

[gi7omy]

That particular error code is the drive itself reporting back to the software that it has a problem in writing to the disc

 

5 / 21 / 02 INVALID ADDRESS FOR WRITE

[dolfan]

Please explain the bolded text.

 

I ripped most of my albums previously, and made them into mp3's. Not all of them showed up in Windows Media Player. I think that I have to tell it what directory to look in.

 

That particular error code is the drive itself reporting back to the software that it has a problem in writing to the disc

 

5 / 21 / 02 INVALID ADDRESS FOR WRITE

 

I'm not quite understanding because Roxio will burn a data disc. Roxio will copy a disc. Windows Media Player will burn an audio disc. But, Roxio will not burn an audio disc. If it was a burner problem, why would it burn everything else in Roxio, but not an audio disc in Roxio? And it will burn an audio disc in Windows Media Player? All input is appreciated...Thanks!

[gi7omy]

Sense codes are ALWAYS a firmware error report from the drive and never from the app.

 

Why it does it in one instance and not in another is something I can't answer, but it IS a burner report

 

What happens if you burn to the hard drive (an image file) and then use that to write to the drive?

[Brendon]

Dolfan,

 

As you pointed out, it's not a burner problem since other software will correctly burn the audio disc.

 

The burner drive is reporting the error, but I suspect that is because the Roxio audio disc software is broken and is trying to tell the burner to write somewhere that it can't.

 

You've already tried removing songs and trying different projects but the error is persisting. I really think your prime suspects now have to be [1] something has broken in there, or [2] something is interfering with the Roxio software.

 

If you haven't installed or updated any other audio burning software, then a "clean install" of Creator 2010 might be needed to make sure the Roxio software is back to factory condition. Here is the procedure for that in XP, if you chose to do it.

[Jim_Hardin]

Hello...I have Roxio Creator 2010. I can copy discs, and make a data disc, but it won't burn an audio disc. It keeps saying to insert a blank CD-R disc. I've tried it under "Burn Audio Disc" and "Burn audio disc project". I followed the procedures outlined above for Repair, and installed SP-2, and I still get the same message to "Insert Blank CD-R disc". I'm running Windows XP. Any help would be appreciated. Thanks!

Make absolutely sure it is not a DVD disc you have inserted.

 

In fact, under the Home app, click on Tools – Get Disc Info to ensure it is a CD-R and that it is BLANK.

 

Please note which program in the Suite you are using and tell us. (there are several that can make an Audio CD)

[sknis]

Hello...I have Roxio Creator 2010. I can copy discs, and make a data disc, but it won't burn an audio disc. It keeps saying to insert a blank CD-R disc. I've tried it under "Burn Audio Disc" and "Burn audio disc project". I followed the procedures outlined above for Repair, and installed SP-2, and I still get the same message to "Insert Blank CD-R disc". I'm running Windows XP. Any help would be appreciated. Thanks!

 

What brand CD discs are you using Are you sure it is a cd and not a DVD (sorry, I had to ask).

 

What are kind of files are you burning to the CD (wav, mp3, etc.)

 

What burner do you have? Are you burnng the data discs to CDs also? (helps to trouble shoot the burner)

 

In "Burn Audio Disc Projects" look o the lower left to make sure that the correct disc and size is selected.

 

I doubt that this is a px engine update but read and follow this Kb article.