Unable To Update Creator 2009 With Sp4

[leemay]

Win XP SP3. Attempt to update good install of program comes up with various " cannot delete target file " and each time I reattempt to install SP4 it comes up with a diferent file it "cannot delete target file" At this point I can't open the program because it says SP4 has to be installed. What next ? Thanks

[leemay]

Prior to seeing this reply I had tried what you suggested plus, to no avail. My last resort was to run my Wise

registry cleaner and then attempt to install SP4. To my surprise, it worked. Everything seems to be working fine. Hope this is helpful to others. Thanks

[leemay]

PS: Program is identified as Roxio Creator9

[sknis]

PS: Program is identified as Roxio Creator9

 

Roxio Creator 9 may be an OEM version of the application; possibly from Dell or some other hardware manufacturer. Where did you get it. If it is OEM, then it has limited capabilities.

 

For full versions, there is Creator 2009 (and Creator 2010) and Roxio Easy Media Creator 9 and 9.1.

 

Please post a link to where you found SP4. If it installed, you really do have Creator 2009.

[leemay]

This is the retail version ( sealed box with manual ). I downloaded the SP4 from the Roxio site.

http://www.roxio.com/registration/myaccount/Downloads.aspx?download_id=166

[Brendon]

Lemay,

 

This is the box for Easy Media Creator 9, a.k.a. Creator 9. It has NO updates available at the updates page.

 

 

 

This is the box for Creator 2009. It has a Service Pack 4 [sP4] available.

 

WHICH ONE DO YOU HAVE?

[leemay]

Brendon,

 

I have the bottom one, Roxio Creator 2009 without the Ultimate under the 2009. One of the labels om the box

indicates it is rev A. So far program is working fine. I did have a burning problem but it turned out to be a media problem ( Old DVD-R 16X, Taiyo Yuden ) replaced with Verbatim DVD+R 16X. Tried to copy from Verbatim to

Taiyo Yuden but it failed. Thanks

[Brendon]

Roxio's naming conventions have caused a lot of confusion, so I'm glad we sorted that finally.

 

So far program is working fine. I did have a burning problem but it turned out to be a media problem

 

So you're all fixed now?

[leemay]

All fixed, thanks

[Brendon]

Beaut!

[sknis]

Win XP SP3. Attempt to update good install of program comes up with various " cannot delete target file " and each time I reattempt to install SP4 it comes up with a diferent file it "cannot delete target file" At this point I can't open the program because it says SP4 has to be installed. What next ? Thanks

 

This almost got moved to Easy Media Creator 9 part of the forum. Please use the full numerical designation of Creator 2009.

 

The following steps are part of a Kb article on preparing your computer for Installing Roxio Products" I thnik these are the most applicable .........

 

"Quote

7.Make sure you are logged in as the Administrator of your computer before installing.

 

8.Turn off your anti-virus software during install. In some cases, all the installation activity may alert your anti-virus software that there is a potential threat and block installation of key components. Once you are done installing your software, turn your anti-virus software back on.

 

9.Be sure to turn off any other background processes that may interfere with installation. In addition to anti-virus software mentioned above, streaming video, copying files, or running other applications can hinder a successful install. One of the safest ways to ensure that these extra processes are turned off is to follow these directions:

 

◦Windows XP: Go to Start -> Run. Type "msconfig" (without quotes) then click OK.

◦Windows 7 and Vista: Go to Start and type "msconfig" (without quotes) into the Start Search field and press the "Enter" key.

◦Select the Startup tab.

◦Click the Disable All button.

◦Click the Apply button, then click the OK button.

◦Click the Restart button.

 

To reverse this at the end of installation, go back into MSCONFIG and select Enable All and restart (that can be done once installation is complete)." End quote.