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Tivo Premiere Not Seen



I upgraded recently to Popcorn 4 and it also upgraded my TiVo Transfer for Popcorn to version 2. It still sees my TiVo Series 2 DVR, but it is not picking up my TiVo Premiere (aka TiVo 4). My TiVo Premiere sees my Mac laptop when I use the Mac2TiVo program and my TiVos see each other. I do not understand why this program will not see mt TiVo Premiere. TiVo's tech help said it was certain ports not open, but I pointed out that it passed all port tests, but they kept insisting that it was a port issue. I am using an Airport Extreme, but don't have to tell it the ports separately, have been using other port sensitive devices and they all work fine. Has anyone else ran into this issue and figured how to get Popcorn 4 to see their TiVo Premiere? Thanks!

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