Jeff Norton Posted May 18, 2010 Report Share Posted May 18, 2010 Hi, I just purchased, Creator 2010. I have a Dell that's nine years old. Pentium 4 CPU 1.8 GHz, 1 GIG Memory, running Service Pack 3. Most of the features, such as: Audio Capture, will not open. Please Help! Jeff Link to comment Share on other sites More sharing options...
sknis Posted May 20, 2010 Report Share Posted May 20, 2010 So, Is that why I can't get most of the features to open? Is there another possiblity? Could it be a service that is turned off that needs to be turned on? Jeff Nope: Where did you buy it? If directly from Roxio, you have a 30 day $ back guarantee. Sell it to a friend. Try this. 1) Turn off your anti-virus and go to Windows add /remove programs and run the repair. 2) Do a clean uninstall/install after you have prepared your computer. My guess it that it ain't going to help. Link to comment Share on other sites More sharing options...
wgundlach Posted September 14, 2010 Report Share Posted September 14, 2010 I have the same problem except that my machine meets all the recommended requirements. AMD Athlon 64 X2 Dual 4200+ 2.2Ghz with 4GB Ram on a Win 7 operating platform that was just installed with a fresh copy. I initially was getting the Missing or invalid Certificate error and I followed the steps for a complete uninstall and re-install. I've tried the uninstall about 3 times and nothing has worked and it's really annoying. Link to comment Share on other sites More sharing options...
sknis Posted September 14, 2010 Report Share Posted September 14, 2010 I have the same problem except that my machine meets all the recommended requirements. AMD Athlon 64 X2 Dual 4200+ 2.2Ghz with 4GB Ram on a Win 7 operating platform that was just installed with a fresh copy. I initially was getting the Missing or invalid Certificate error and I followed the steps for a complete uninstall and re-install. I've tried the uninstall about 3 times and nothing has worked and it's really annoying. One post per topic is enough! You will not get "better answers" if you copy and paste. In fact, you may get conflicting information. Is this a re-install? Creator 2010 is no longer sold by Roxio's on-line store. Where id you get the copy you have? Link to comment Share on other sites More sharing options...
Jeff Norton Posted July 22, 2010 Author Report Share Posted July 22, 2010 Hi, I'm useing Creator 2010 on a Dell Dimension 8200: Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 8200 BIOS: Default System BIOS Processor: Intel® Pentium® 4 CPU 1.80GHz Memory: 1024MB RAM Page File: 284MB used, 1410MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode Hope the aformentioned info is usefull to someone in trying to diagnose my problem. Most of the applications will not open -or- will not open along with the message: 'No permission to launch application' Example: If I try an open a video application I'll get the, "No Permission" message. I can burn a CD but if I try and use the, Audio Record application, the app doesn't open but I don't get any message. *Is it possible I have a needed Service turned off? *Is it possible have have too little CPU or Memory? I was on the phone with the Tech people for hours the other day and they could not help me. They had me try many things including, downloading and running Delete Cert Files, deleteing the Sonic file and creating another User Name but all to no avail. Hope someone can help. jeff Link to comment Share on other sites More sharing options...
Jeff Norton Posted July 22, 2010 Author Report Share Posted July 22, 2010 Hi, I'm useing Creator 2010 on a Dell Dimension 8200: Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 8200 BIOS: Default System BIOS Processor: Intel® Pentium® 4 CPU 1.80GHz Memory: 1024MB RAM Page File: 284MB used, 1410MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode Hope the aformentioned info is usefull to someone in trying to diagnose my problem. Most of the applications will not open -or- will not open along with the message: 'No permission to launch application' Example: If I try an open a video application I'll get the, "No Permission" message. I can burn a CD but if I try and use the, Audio Record application, the app doesn't open but I don't get any message. *Is it possible I have a needed Service turned off? *Is it possible have have too little CPU or Memory? I was on the phone with the Tech people for hours the other day and they could not help me. They had me try many things including, downloading and running Delete Cert Files, deleteing the Sonic file and creating another User Name but all to no avail. Hope someone can help. jeff Link to comment Share on other sites More sharing options...
Jeff Norton Posted July 22, 2010 Author Report Share Posted July 22, 2010 Hi, I'm useing Creator 2010 on a Dell Dimension 8200: Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 8200 BIOS: Default System BIOS Processor: Intel® Pentium® 4 CPU 1.80GHz Memory: 1024MB RAM Page File: 284MB used, 1410MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode Hope the aformentioned info is usefull to someone in trying to diagnose my problem. Most of the applications will not open -or- will not open along with the message: 'No permission to launch application' Example: If I try an open a video application I'll get the, "No Permission" message. I can burn a CD but if I try and use the, Audio Record application, the app doesn't open but I don't get any message. *Is it possible I have a needed Service turned off? *Is it possible have have too little CPU or Memory? I was on the phone with the Tech people for hours the other day and they could not help me. They had me try many things including, downloading and running Delete Cert Files, deleteing the Sonic file and creating another User Name but all to no avail. Hope someone can help. jeff Link to comment Share on other sites More sharing options...
Jim_Hardin Posted July 22, 2010 Report Share Posted July 22, 2010 Posting all over the Board isn't really helping anything… Why don't you get another drive for your PC, format install XP & SP3 then Roxio… it will take 2 hours at the very most (did one last week). If that works, then you can figure out how you want to go from there… If it doesn't, you now have a spare drive to do what you want with. Link to comment Share on other sites More sharing options...
Jeff Norton Posted May 19, 2010 Author Report Share Posted May 19, 2010 So, Is that why I can't get most of the features to open? Is there another possiblity? Could it be a service that is turned off that needs to be turned on? Jeff Link to comment Share on other sites More sharing options...
Jeff Norton Posted July 21, 2010 Author Report Share Posted July 21, 2010 Hi, I'm useing Creator 2010 on a Dell Dimension 8200: Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 8200 BIOS: Default System BIOS Processor: Intel® Pentium® 4 CPU 1.80GHz Memory: 1024MB RAM Page File: 284MB used, 1410MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode Hope the aformentioned info is usefull to someone in trying to diagnose my problem. Most of the applications will not open -or- will not open along with the message: 'No permission to launch application' Example: If I try an open a video application I'll get the, "No Permission" message. I can burn a CD but if I try and use the, Audio Record application, the app doesn't open but I don't get any message. *Is it possible I have a needed Service turned off? *Is it possible have have too little CPU or Memory? I was on the phone with the Tech people for hours the other day and they could not help me. They had me try many things including, downloading and running Delete Cert Files, deleteing the Sonic file and creating another User Name but all to no avail. Hope someone can help. jeff Link to comment Share on other sites More sharing options...
ggrussell Posted July 21, 2010 Report Share Posted July 21, 2010 When was the last time you did a fresh install of Windows XP? Link to comment Share on other sites More sharing options...
Big_Dave Posted May 23, 2010 Report Share Posted May 23, 2010 Install Creator 2010 service pack 2. See it that helps. Link to comment Share on other sites More sharing options...
RKealohi Posted September 13, 2010 Report Share Posted September 13, 2010 Check out the following KB: http://kb.roxio.com/search.aspx?URL=/content/000243CR&PARAMS=set-locale=en Hi, I'm useing Creator 2010 on a Dell Dimension 8200: Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 8200 BIOS: Default System BIOS Processor: Intel® Pentium® 4 CPU 1.80GHz Memory: 1024MB RAM Page File: 284MB used, 1410MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode Hope the aformentioned info is usefull to someone in trying to diagnose my problem. Most of the applications will not open -or- will not open along with the message: 'No permission to launch application' Example: If I try an open a video application I'll get the, "No Permission" message. I can burn a CD but if I try and use the, Audio Record application, the app doesn't open but I don't get any message. *Is it possible I have a needed Service turned off? *Is it possible have have too little CPU or Memory? I was on the phone with the Tech people for hours the other day and they could not help me. They had me try many things including, downloading and running Delete Cert Files, deleteing the Sonic file and creating another User Name but all to no avail. Hope someone can help. jeff Link to comment Share on other sites More sharing options...
gi7omy Posted May 18, 2010 Report Share Posted May 18, 2010 You're really at the bottom end of the specs - the 'minimum' requirements (to most of us) are a joke For data burning and copy, audio capture and editing: Intel® 1.6 GHz Pentium 4 processor or AMD equivalent, 512 MB RAM for Windows XP and 1GB RAM for Windows Vista and Windows 7. For video editing and conversion and DVD playback: Intel Pentium 4 2GHz processor or AMD equivalent and 1GB RAM. Multi-core processor with at least 2GB RAM recommended. Link to comment Share on other sites More sharing options...
gi7omy Posted September 14, 2010 Report Share Posted September 14, 2010 Also read the orinal reply from May - espacially the CPU and RAM spacs and keep in mind those are the BARE minimum Link to comment Share on other sites More sharing options...
Jeff Norton Posted July 22, 2010 Author Report Share Posted July 22, 2010 When was the last time you did a fresh install of Windows XP? I've never reformated the hard drive or refreshed XP on this machine. I bought it at the end of 2001 and have been letting it update itself since then. I can only imagine that I would either have to let it spend one to four weeks online redownloading all the recurrent updates or buy a newer version of XP to accomplish the task. Both are not desired propositions. Have any other ideas? PLEASE...!!! Do you think that my Memory (One Gig) is too small or the (1.8 Processor) is too weak to run this program? Any help you can give is greatly appreciated! jeff Link to comment Share on other sites More sharing options...
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Jeff Norton
Hi,
I just purchased, Creator 2010.
I have a Dell that's nine years old. Pentium 4 CPU 1.8 GHz, 1 GIG Memory, running Service Pack 3.
Most of the features, such as: Audio Capture, will not open.
Please Help!
Jeff
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