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Uninstall


Neff

Question

I installed VHS to DVD before uninstalling Creator 2009. Both of them won't work now and I can't uninstall them. I get a O4C7 error and I also get an Internal Error Code 2229. HELP!!!! Roxio Creator 2009 was working fine.

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Look at the Box V2D came in... Does it have the Win7 logo on it?

 

If it does, it cannot interfer with Creator 2009...

 

However, if you have Creator 2009, you have better software than any of the V2D versions and do not really want or need V2D installed...

 

Also tell us what OS you have?

 

 

Well I hope I'm doing this right. I've never done this before. I had to do a system recovery on my pc. I am running windows xp. When I did a system diagnostic I discovered my dvd driver was corupt. I have done the recovery and everything is running fine now. I was able to reinstall Roxio Creator 2009 and it is running just fine now. Thank-you for responding so fast.

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Well I hope I'm doing this right. I've never done this before. I had to do a system recovery on my pc. I am running windows xp. When I did a system diagnostic I discovered my dvd driver was corupt. I have done the recovery and everything is running fine now. I was able to reinstall Roxio Creator 2009 and it is running just fine now. Thank-you for responding so fast.

If your "dvd driver was corrupt" you had problems way beyond anything Roxio!

 

Roxio has absolutely nothing to do with any Drive, drivers…

 

In any case I am glad you did get it runing!

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I installed VHS to DVD before uninstalling Creator 2009. Both of them won't work now and I can't uninstall them. I get a O4C7 error and I also get an Internal Error Code 2229. HELP!!!! Roxio Creator 2009 was working fine.

Look at the Box V2D came in... Does it have the Win7 logo on it?

 

If it does, it cannot interfer with Creator 2009...

 

However, if you have Creator 2009, you have better software than any of the V2D versions and do not really want or need V2D installed...

 

Also tell us what OS you have?

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