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Dvd Copy 4 Not Working



Yesterday I purchased a copy of Easy DVD Copy 4 and installed it. To date after about 6 attempts, I gave up because the software does not work. I hangs up before completion every time. I tried to copy a DVD to an Ipod format. In one case I tried one file, it got to 99%, would not complete and then froze the computer. Only a hard reboot fixed it. Another time I tried two files into one following the instructions and it crashed at 50% on the first file. Have since tried different DVD's, different formats, it never works.


How do I get my money back?


Computer is running Windows Vista home premium SP2, core I7 duo, 12 gb ram, gateway FX6801.

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