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Roxio Seems To Remove The Sound From My Video



I have transferred files from my digital video camera to my computer (MOV files) and played them with Real Player where I get great images and sound. When I try to edit them in ROXIO 2010, all audio goes away. What is causing this? I have used Roxio products for years and this is the first time I have had the audio completely drop out. Is it the MOV format that is not compatible with the software?

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