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Unable to update C2009 SE



I installed Roxio Creator 2009 Special Edition but when tried to star it up I received the follow message "Roxio Creator has encountered a problem and need to close. We are sorry for the inconvenience" after send a Error Report, Microsoft suggested to visit Sonic solution web site where I found the SP4 which I tried to intall but the follow message appears: "Cannot delete target file: c\Program Files\Roxio Creator 2009 Special Edition\5.0\Filter\AS_Storage_W32.dll". What can I do?

Thanks in advance.

Windows XP.

Edited by Escolopendro
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