Roxio Not A Friendly Customer Site

[raz]

This company is just ridiculous they sell a bad product and you can not get any contacts from a employer; couldn’t even find my product on their list. This is really frustrating. I do not even know if I will get my money back from the store.

[ogdens]

This company is just ridiculous they sell a bad product and you can not get any contacts from a employer; couldn't even find my product on their list. This is really frustrating. I do not even know if I will get my money back from the store.

 

So, what is the name of your product (be specific), maybe one of your fellow user's on here can help.

[bimicher]

This company is just ridiculous they sell a bad product and you can not get any contacts from a employer; couldn’t even find my product on their list. This is really frustrating. I do not even know if I will get my money back from the store.

 

Now that you have had your little rant, perhaps you could tell us what software package you have, and what problems you are experiencing. I assume you posted here because you wanted help otherwise why bother posting.

[sknis]

Make sure you are looking at the Dutch web site. The name of Creator and Easy Media Creator is different outside the US. What are the numerical designations? What is your problem?

[jonatsonic]

Hi Raz -

 

I reviewed your ticket for Easy Copy and Convert 4 on Windows 7 and the agent's response yesterday morning. Did you try the suggested article?

 

http://kb.roxio.com/search.aspx?URL=/content/000239CR

 

Let the agent know how it goes and they can continue to help you.

 

Thanks,

 

Jon