Mydvd Hangs When Closing Dvd

[Ian W]

After successfully creating a slideshow using Creator 2010 I added the menus and changed the background to one of my .jpg files using MyDVD, checked the whole thing including the soundtrack with preview and set it to burn to DVD.

 

The burning dialogue box progresses to the 97% complete point puts green ticks alongside each of the steps as far as Encoding Menus. At the point at which that step completes and it moves onto closing the DVD the program hangs and McAfee pops up a message asking if I want to accept a registry change. On each of the now dozen or so times I've tried this I have accepted the change and checked the box to not ask again, but it always comes up at that point.

 

It's always the 97% mark and it doesn't matter how long or short the slideshow or movie are - I've even left it overnight to see whether it would actually finish.

 

Roxio support suggested updating Creator 2010 to SP2 - it's already at SP2 and fully patched. All the Dell drivers are current and I'm sick of uninstalling and re-installing the software.

 

I'm using a Dell Dimension 5150 with 3GB RAM and Windows XP fully patched and I've been running Creator 2010 successfully until about 6 weeks ago.

 

When it hangs at the 97% mark I can exit the program by cancelling and closing the Creator home screen but I then cannot re-launch the application nor can I get the now ruined DVD out of the drawer without a reboot. Apart from the irritation value this is costing me a fortune in Verbatim +R DVDs which are what I have always used before.

 

Any suggestions would be most gratefully received. Thanks.

[gi7omy]

I can't see why McAfee thinks there's a registry change - that shouldn't happen

 

What is the source of the file you're trying to render?

 

Also - instead of burning directly to disc, choose to burn to image on the hard drive - you can use that to burn the actual disc later

[Ian W]

Yesterday I was creating the slideshow using the Creator 2010 slideshow wizard from approx 350 .jpgs and 4 .mp3 files and then at stage 3 selecting burn to disk which assembles the slideshow and then launches MyDVD to produce the menu screen before starting the compilation and burn - everything works up until the point of completion and closing of the DVD - the, menus are created and the slideshow is burnt to the disk but because the DVD doesn't close it can't be read. I've tried the same process with movie files and videos and also with a slideshow previously saved to disk and all hang at the 97% mark. I've no idea either why McAfee sees it as a registry change but it's repeatedly consistent through a number of uninstalls and reinstalls of the software.

 

I don't see an option to burn an image to the harddrive from MyDVD - I can preview the slideshow but then the 'flame' icon only then gives me the option to burn to my CD drive or to my DVD drive.

 

It makes no sense to me.

[bimicher]

Yesterday I was creating the slideshow using the Creator 2010 slideshow wizard from approx 350 .jpgs and 4 .mp3 files and then at stage 3 selecting burn to disk which assembles the slideshow and then launches MyDVD to produce the menu screen before starting the compilation and burn - everything works up until the point of completion and closing of the DVD - the, menus are created and the slideshow is burnt to the disk but because the DVD doesn't close it can't be read. I've tried the same process with movie files and videos and also with a slideshow previously saved to disk and all hang at the 97% mark. I've no idea either why McAfee sees it as a registry change but it's repeatedly consistent through a number of uninstalls and reinstalls of the software.

 

I don't see an option to burn an image to the harddrive from MyDVD - I can preview the slideshow but then the 'flame' icon only then gives me the option to burn to my CD drive or to my DVD drive.

 

It makes no sense to me.

 

 

Disable McAffee when burning to DVD.

 

When you click the burn icon in myDVD a "Burn" window opens where you are given the option to 1)burn to DVD, 2"create an iso image file and 3)burn to a folder set. If you do not get this page then please tell us exactly what program suite you have and exactly what program you are using. There is no option to burn video to CD.

 

You should be using Videwave (Edit video - advanced) to create/assemble you slideshows. The wizards seems to create lots of problems for users.

[Ian W]

Sorry I may have confused you there - I wasn't suggesting that there was an option to burn to CD merely that the 'Burn to DVD' only gave me a choice of two target drives - one of which is my CD drive and the other is the DVD. The other two options which you refer to are also there at that point but I'm not sure how that would ultimately get me to a DVD which can be watched on a DVD player - if I was to burn to an image file what would I then do with it to get it onto a playable DVD?

 

I'm not too keen on disabling McAfee since this PC is also my office server, and it was never previously an issue. I wonder what's changed?

 

In the meantime I'll try Videowave and see if I get any further.

 

Thanks for your help

[gi7omy]

Depending on what you are using - select 'write to disc image' or (in Creator Classic) this

 

 

To burn that - just double click the image file and it should automatically kick in.

 

Regarding AV - if you aren't actually opening any new files from an external source, you're safe. A virus needs to be installed and if you aren't downloading, it can't get in to be installed

[Ian W]

Well - I have no idea why but it is definitely McAfee which is causing the problem - I disabled the Security Centre and burned the DVD no problem at all - bizarre!!

 

Thank you for your help.

[gi7omy]

Personally I'd uninstall McAfee and then re-install - it sounds as if something is seriously out of whack there.

 

Do you have Windows Defender running at the same time by any chance? I know that my Symantec recommends disabling that

[Ian W]

No I don't, but it is odd that all of this kicked off about six weeks ago - something in a McAfee update possibly?