C++ Runtime Error And Unable To Load Skin

[Jbru]

Something recently happened on my computer where I can no longer run Media Capture or Videowave. The Media Capture returns a C++ Runtime Error and Videowave returns an "Unable to Load Skin". I have done the following to no success:

 

Uninstalled

Did a clean uninstall including all registry items

Added a new user and installed in another account

Performed a selective startup and tried to start Roxio and Sonic services but they remain as "stopped"

I have completed a Scan Disk and ran Malware Bytes to make sure no viruses are present

Disabled virus software and restarted

Restored my system back as far as possible.

 

I am contemplating upgrading to 2010 but afraid the problem will not be eliminated.

 

Any suggestions?

[grandpabruce]

Something recently happened on my computer where I can no longer run Media Capture or Videowave. The Media Capture returns a C++ Runtime Error and Videowave returns an "Unable to Load Skin". I have done the following to no success:

 

Uninstalled

Did a clean uninstall including all registry items

Added a new user and installed in another account

Performed a selective startup and tried to start Roxio and Sonic services but they remain as "stopped"

I have completed a Scan Disk and ran Malware Bytes to make sure no viruses are present

Disabled virus software and restarted

Restored my system back as far as possible.

 

I am contemplating upgrading to 2010 but afraid the problem will not be eliminated.

 

Any suggestions?

 

See if anything in this thread, pinned above your thread, helps you.

 

http://forums.support.roxio.com/topic/34830-runtime-errors-virtual-call-errors-probable-fix/