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When i try to burn it just comes up with an error saying, no permissions to launch application. Can anyone tell me how i can solve this?


It would really help if you were to tell us what software package you have and what program from the suite you are trying to use. All you have said "I have a car and it won't start"!

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Hi Jon,


What is KB? Where do I go to find it?




Hi Simone -


KB = KnowledgeBase. It's the big search box on our main support page or you can access it directly here: http://kb.roxio.com/.


Did you try the link I sent you in my previous response?



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