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Dvd Burner Locked By Another User


Totoro
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Hi,

in our domain we have a Dell machine with creator de 10.3 pre-installed.

If someone (even a domain admin, called -B-) makes a logon with his/her account, creator says that the dvd burner "is locked by another user" (another domain admin, called -A-). Only if -A- makes a logon the dvd burner is ready to use.

 

How could we resolve this issue?

 

Thanks a lot

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Hi,

in our domain we have a Dell machine with creator de 10.3 pre-installed.

If someone (even a domain admin, called -B-) makes a logon with his/her account, creator says that the dvd burner "is locked by another user" (another domain admin, called -A-). Only if -A- makes a logon the dvd burner is ready to use.

 

How could we resolve this issue?

 

Thanks a lot

 

Check with Dell, they provide all support for their OEM version, sounds like a Dell propriety issue.

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