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igirl

Toast 8 Crashing A Lot Out Of The Blue

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I went for a long time since using Toast 8.0.3, and since have upgraded to Snow 10.6.4 - now it crashes constantly. I'm lucky to be able to burn one DVD.

This morning, all I did was launch it with the intention of doing something soon - 1/2 hour later, just sitting there on it's own doing nothing - it crashed. No other apps were open other than Safari and Mail.

 

Other than uninstalling, and reinstalling - any other clues?

Edited by igirl

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The current version of Toast 8 is 8.0.5. Give it a try to see if it fixes the issue. Toast 8 is not officially supported for use in Snow Leopard but it should work for most things.

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I saw that there was a .5 version and updated - unfortunately the exact same thing is happening - even after restarting the computer...

 

(Trashing prefs next...)

 

FWIW - here's the crash report

 

Process:         Toast Titanium [986]
Path:            /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium
Identifier:      com.roxio.Toast
Version:         8.0.5 (171) (8.0.5)
Code Type:       X86 (Native)
Parent Process:  launchd [92]

Date/Time:       2010-08-20 13:16:00.403 -0700
OS Version:      Mac OS X 10.6.4 (10F569)
Report Version:  6

Interval Since Last Report:          410285 sec
Crashes Since Last Report:           7
Per-App Interval Since Last Report:  7559 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      9FA3873A-0ED5-43F6-9FA5-48D1E7C93EB8

Exception Type:  EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread:  4

Thread 0:  Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib             	0x9433f0fa mach_msg_trap + 10
1   libSystem.B.dylib             	0x9433f867 mach_msg + 68
2   com.apple.CoreFoundation      	0x9492bfaf __CFRunLoopRun + 2079
3   com.apple.CoreFoundation      	0x9492b094 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation      	0x9492aec1 CFRunLoopRunInMode + 97
5   com.apple.HIToolbox           	0x96941f9c RunCurrentEventLoopInMode + 392
6   com.apple.HIToolbox           	0x96ac9c8c GetNextEventMatchingMask + 453
7   com.apple.HIToolbox           	0x96ac9e42 WNEInternal + 160
8   com.apple.HIToolbox           	0x96ac9fed WaitNextEvent + 57
9   com.roxio.Toast               	0x0011f743 CSwitchboard::GetAnEvent(EventRecord*) + 53
10  com.roxio.Toast               	0x0011f6de CSwitchboard::ProcessEvent() + 102
11  com.roxio.Toast               	0x001267a4 CApplication::Process1Event() + 34
12  com.roxio.Toast               	0x0032ae34 CPopcornDisc::BuildBuilder(CProgressIndicator*, CPopcornTargetSize const&, bool) + 1638
13  com.roxio.Toast               	0x0032b3a1 CPopcornDisc::EncodeAndBuild(CProgressIndicator*) + 545
14  com.roxio.Toast               	0x000a05dd CDiscWriteThread::WriteDisc(CDisc*, tWriteOptions&) + 141
15  com.roxio.Toast               	0x0027f570 CBurnCommonDoc::DoWriteInnerLoop(tWriteOptions&, CDisc*, CDiscSpanner&) + 828
16  com.roxio.Toast               	0x00281d42 CBurnCommonDoc::DoWrite(tWriteOptions*, bool, TCFString const&) + 5662
17  com.roxio.Toast               	0x002b195e CToastDoc::WriteCD(tWriteOptions*) + 528
18  com.roxio.Toast               	0x002ad8c2 CToastDoc::DoCommand(long) + 668
19  com.roxio.Toast               	0x002b5173 CToastDoc::ProcessHICommand(HICommand&, OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 607
20  com.roxio.Toast               	0x00114165 CWindow::HandleCarbonProcessCommand(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 103
21  com.roxio.Toast               	0x003954ae LEventHandler::EventHandlerCallback(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 32
22  com.apple.HIToolbox           	0x96914f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
23  com.apple.HIToolbox           	0x969141f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
24  com.apple.HIToolbox           	0x969369bb SendEventToEventTarget + 52
25  com.apple.HIToolbox           	0x96962fa7 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
26  com.apple.HIToolbox           	0x96983d20 SendHICommandToTarget + 66
27  com.apple.HIToolbox           	0x969f3162 SendControlCommand(HIView*, unsigned long, unsigned long) + 64
28  com.apple.HIToolbox           	0x96985d24 HIView::NotifyControlHit(OpaqueEventRef*, short, unsigned long) + 122
29  com.apple.HIToolbox           	0x969ea6fb HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 245
30  com.apple.HIToolbox           	0x969ebcb4 HIView::ClickSelf(OpaqueEventRef*) + 368
31  com.apple.HIToolbox           	0x96927c81 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2363
32  com.apple.HIToolbox           	0x96914f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
33  com.apple.HIToolbox           	0x969141f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
34  com.apple.HIToolbox           	0x969369bb SendEventToEventTarget + 52
35  com.apple.HIToolbox           	0x96984d26 HIView::Click(OpaqueEventRef*) + 480
36  com.apple.HIToolbox           	0x96984af3 HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
37  com.apple.HIToolbox           	0x969833d0 HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 491
38  com.apple.HIToolbox           	0x96982ed3 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 786
39  com.apple.HIToolbox           	0x969827de StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 93
40  com.apple.HIToolbox           	0x96914f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
41  com.apple.HIToolbox           	0x969141f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
42  com.apple.HIToolbox           	0x969369bb SendEventToEventTarget + 52
43  com.apple.HIToolbox           	0x969484db ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1257
44  com.apple.HIToolbox           	0x96915380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
45  com.apple.HIToolbox           	0x969141f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
46  com.apple.HIToolbox           	0x969369bb SendEventToEventTarget + 52
47  com.apple.HIToolbox           	0x96abfcc3 ToolboxEventDispatcher + 86
48  com.apple.HIToolbox           	0x96ac9981 GetOrPeekEvent + 548
49  com.apple.HIToolbox           	0x96ac9cbe GetNextEventMatchingMask + 503
50  com.apple.HIToolbox           	0x96ac9e42 WNEInternal + 160
51  com.apple.HIToolbox           	0x96ac9fed WaitNextEvent + 57
52  com.roxio.Toast               	0x0011f743 CSwitchboard::GetAnEvent(EventRecord*) + 53
53  com.roxio.Toast               	0x0011f6de CSwitchboard::ProcessEvent() + 102
54  com.roxio.Toast               	0x001267a4 CApplication::Process1Event() + 34
55  com.roxio.Toast               	0x0012534c CApplication::DoRun() + 146
56  com.roxio.Toast               	0x00126861 CApplication::HandleForeignExceptions() + 21
57  com.roxio.Toast               	0x001252ad CApplication::Run() + 21
58  com.roxio.Toast               	0x000b1132 main + 66
59  com.roxio.Toast               	0x00002c06 _start + 216
60  com.roxio.Toast               	0x00002b2d start + 41

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib             	0x94365942 kevent + 10
1   libSystem.B.dylib             	0x9436605c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib             	0x94365519 _dispatch_queue_invoke + 163
3   libSystem.B.dylib             	0x943652be _dispatch_worker_thread2 + 240
4   libSystem.B.dylib             	0x94364d41 _pthread_wqthread + 390
5   libSystem.B.dylib             	0x94364b86 start_wqthread + 30

Thread 2:
0   libSystem.B.dylib             	0x9435e086 select$DARWIN_EXTSN + 10
1   com.apple.CoreFoundation      	0x9496b80d __CFSocketManager + 1085
2   libSystem.B.dylib             	0x9436c81d _pthread_start + 345
3   libSystem.B.dylib             	0x9436c6a2 thread_start + 34

Thread 3:
0   libSystem.B.dylib             	0x9433f15a semaphore_timedwait_signal_trap + 10
1   libSystem.B.dylib             	0x9436cca5 _pthread_cond_wait + 1066
2   libSystem.B.dylib             	0x9439b848 pthread_cond_timedwait_relative_np + 47
3   ...ple.CoreServices.CarbonCore	0x95c233b5 TSWaitOnConditionTimedRelative + 242
4   ...ple.CoreServices.CarbonCore	0x95c230f3 TSWaitOnSemaphoreCommon + 511
5   ...ickTimeComponents.component	0x90abd8bd ReadSchedulerThreadEntryPoint + 4698
6   libSystem.B.dylib             	0x9436c81d _pthread_start + 345
7   libSystem.B.dylib             	0x9436c6a2 thread_start + 34

Thread 4 Crashed:
0   libSystem.B.dylib             	0x94355871 __udivdi3 + 145
1   com.roxio.Toast               	0x004d1107 CVobbler::FillInputBuffer() + 597
2   com.roxio.Toast               	0x004b5247 CVobbler::Read(void*, unsigned long, unsigned long*) + 273
3   com.roxio.Toast               	0x004c5f2e CFinalProcessStream::Read(void*, unsigned long, unsigned long*) + 94
4   com.roxio.Toast               	0x004c0da1 CFinalProcessStream::CopyTo(IStream*, _ULARGE_INTEGER, _ULARGE_INTEGER*, _ULARGE_INTEGER*) + 533
5   com.roxio.Toast               	0x0049426b CDvdTranscode::TranscodeTitleInt(int*, wchar_t*, unsigned long*, GUID const&, long, unsigned long) + 3505
6   com.roxio.Toast               	0x0048cc43 CDvdTranscode::TranscodeTitle(int*, wchar_t*, unsigned long*, GUID const&, long, unsigned long) + 61
7   com.roxio.Toast               	0x00474d23 CompilationGlue::Transcode(long, int) + 101
8   com.roxio.Toast               	0x0046162d PopcornConverter::Run(FSRef const*, long) + 1107
9   com.roxio.Toast               	0x00320e4b CPopcornTranscoder::Run() + 181
10  com.roxio.Toast               	0x00145fce LXThread::ThreadWrapper(LXThread*) + 196
11  libSystem.B.dylib             	0x9436c81d _pthread_start + 345
12  libSystem.B.dylib             	0x9436c6a2 thread_start + 34

Thread 5:
0   libSystem.B.dylib             	0x9433f15a semaphore_timedwait_signal_trap + 10
1   libSystem.B.dylib             	0x9436cca5 _pthread_cond_wait + 1066
2   libSystem.B.dylib             	0x943b5410 pthread_cond_timedwait + 47
3   com.roxio.Toast               	0x001482d8 LXLowCondition::Wait(LXLowMutex&, LXTimeStamp const&) + 122
4   com.roxio.Toast               	0x00148659 LXLowRecursiveMutex::Wait(LXLowCondition&, LXTimeStamp const&) + 111
5   com.roxio.Toast               	0x00145b82 LXThread::InnerYield(LXThread::State, LXThread*, LXThread::Group::Code, LXTimeStamp const&, LXLowCondition*, bool) + 526
6   com.roxio.Toast               	0x001464f3 LXThread::Sleep(LXTimeStamp const&, LXThread*) + 183
7   com.roxio.Toast               	0x00217cb4 CDataPullSocketRegulator::Read(void*, int, int) + 106
8   com.roxio.Toast               	0x00218366 CDataPullSocket::PushDataTo(TRackPtr<CDataPushSocket> const&, int, CDataSocket::Progress*) + 174
9   com.roxio.Toast               	0x00217d37 CDataPumpThread::Run() + 45
10  com.roxio.Toast               	0x00145fce LXThread::ThreadWrapper(LXThread*) + 196
11  libSystem.B.dylib             	0x9436c81d _pthread_start + 345
12  libSystem.B.dylib             	0x9436c6a2 thread_start + 34

Thread 6:
0   libSystem.B.dylib             	0x9433f15a semaphore_timedwait_signal_trap + 10
1   libSystem.B.dylib             	0x9436cca5 _pthread_cond_wait + 1066
2   libSystem.B.dylib             	0x943b5410 pthread_cond_timedwait + 47
3   com.roxio.Toast               	0x001482d8 LXLowCondition::Wait(LXLowMutex&, LXTimeStamp const&) + 122
4   com.roxio.Toast               	0x00148659 LXLowRecursiveMutex::Wait(LXLowCondition&, LXTimeStamp const&) + 111
5   com.roxio.Toast               	0x00145bc3 LXThread::InnerYield(LXThread::State, LXThread*, LXThread::Group::Code, LXTimeStamp const&, LXLowCondition*, bool) + 591
6   com.roxio.Toast               	0x001474ec LXThread::SetPrimWaitStateAndWaitAroundCritical(LXLowCondition&, LXTimeStamp const&) + 84
7   com.roxio.Toast               	0x001477e6 LXCondition::Wait(LXMutex&, LXTimeStamp const&) + 90
8   com.roxio.Toast               	0x003b2958 TQuartzComposerViewRenderThread::Run() + 136
9   com.roxio.Toast               	0x00145fce LXThread::ThreadWrapper(LXThread*) + 196
10  libSystem.B.dylib             	0x9436c81d _pthread_start + 345
11  libSystem.B.dylib             	0x9436c6a2 thread_start + 34

Thread 4 crashed with X86 Thread State (32-bit):
 eax: 0x00000000  ebx: 0x00000000  ecx: 0x00000000  edx: 0x00000000
 edi: 0x003119ef  esi: 0x02616e00  ebp: 0xb0422ea8  esp: 0xb0422dd8
  ss: 0x0000001f  efl: 0x00010246  eip: 0x94355871   cs: 0x00000017
  ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
 cr2: 0x12020000

Binary Images:
   0x1000 -   0x791fcb +com.roxio.Toast 8.0.5 (171) (8.0.5) /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium

Edited by igirl

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The crash log mentions using the converter. What are you having Toast do at the time it crashes? What settings are you using in Toast? By the way, if you have perian installed (www.perian.org) make sure it has been updated to the current version and that you don't have any xvid codecs in a Library>Quicktime folder.

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Thanks!

 

Perian was in need of an update from 1.2 to 1.2.1

The main library (HD/Library/Quicktime) only has the following -

3ivx D4 4.5.1 for OSX

AppleIntermediateCodec.component

AppleMPEG2Codec.component

CanonMJPEGAVI.component

DivX 6 Decoder.component

DivX Decoder.component

EyeTV MPEG Support.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

FLV.component

 

I still got crashes after updating Perian, trashing prefs, restarting.

At first the crashes seemed to happen even if the application was just running and doing nothing,

I got them repeatedly trying a DVD burn of a video_ts folder - with compress to fit ON. It happened while compressing, before writing.

Then I thought maybe try a different video_ts source! I've had two run through without crashes since - so it's entirely possibly I have a corrupted one in the first.

Will keep testing it and see.

 

Meanwhile a possible upgrade to v10 might be wise if 8 is not supported under Snow Leopard - especially if a future OS update can stop it from being compatible altogether.

Edited by igirl

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Thanks!

 

Perian was in need of an update from 1.2 to 1.2.1

The main library (HD/Library/Quicktime) only has the following -

3ivx D4 4.5.1 for OSX

AppleIntermediateCodec.component

AppleMPEG2Codec.component

CanonMJPEGAVI.component

DivX 6 Decoder.component

DivX Decoder.component

EyeTV MPEG Support.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

FLV.component

 

I still got crashes after updating Perian, trashing prefs, restarting.

At first the crashes seemed to happen even if the application was just running and doing nothing,

I got them repeatedly trying a DVD burn of a video_ts folder - with compress to fit ON. It happened while compressing, before writing.

Then I thought maybe try a different video_ts source! I've had two run through without crashes since - so it's entirely possibly I have a corrupted one in the first.

Will keep testing it and see.

 

Meanwhile a possible upgrade to v10 might be wise if 8 is not supported under Snow Leopard - especially if a future OS update can stop it from being compatible altogether.

Those codecs should be fine with Toast although I'm not certain about the 3ivx of .flv because I don't have those. The latest update to Toast 10 (10.0.7) has a bug that doesn't allow the fit-to-DVD from a VIDEO_TS folder work unless the entire content is included. As soon as any content is deselected Toast gives an error message. This isn't a problem with earlier versions of Toast 10. So you might want to hold off on that upgrade for awhile.

 

Something you can experiment with is to use the Toast Media Browser to extract video from the VIDEO_TS folder to the Toast window with DVD video selected as the format in the Video window. Place the VIDEO_TS folder on the desktop (or in the Movies folder) and choose DVD with the top button of the media browser. Use the button below DVD to access the titles level of what appears in the browser window. Drag what you want to the main Toast window and Toast extracts the video as an .mpg file (written to the Roxio Converted Items folder). Now you can create a menu and burn your disc or choose Save as Disc Image. If the disc image doesn't fit a single layer disc you can use the fit-to-DVD process by choosing the Image File setting in the Copy window to burn your DVD.

Edited by tsantee

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