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Help With Reinstalling Creator 2011

Question

I created this topic for 2010 and have updated files for 2011

 

These steps should help you if you experience any of the following

(Missing applications after installation, some apps not launching correctly, installer rollsback during installation). I can't guarantee that it will resolve your issue but try it out before going through the next step of requesting advice.

 

1. Uninstall all Roxio Applications from Control Panel

2. Delete necessary Roxio reg keys by downloading and running .reg file here

a. http://www.dutran.com/Roxio/RemoveUninstallKeysC2011.zip

3. Uninstall all .NET versions from Control Panel

4. Delete cache files from hard drive manually or run batch file provided here

http://www.dutran.com/Roxio/DeleteCacheFiles.zip

XP

C:\Documents and Settings\All Users\Application Data\Sonic\rxc.db

C:\Documents and Settings\All Users\Application Data\Sonic\rxc13.db

C:\Documents and Settings\All Users\Application Data\Sonic\sarlicense11.dat

C:\Documents and Settings\All Users\Application Data\Sonic\sarlicense13.dat

C:\Documents and Settings\<installed user>\Local Settings\Application Data\Sonic_Solutions (Delete whole folder)

 

Vista and Win7:

C:\ProgramData\Sonic\rxc.db

C:\ProgramData\Sonic\rxc13.db

C:\ProgramData\Sonic\sarlicense11.dat

C:\ProgramData\Sonic\sarlicense13.dat

C:\Users\<installed user>\AppData\Local\Sonic_Solutions (Delete whole folder)

 

5. Download and install XML 4 SP3

a. http://www.microsoft.com/downloads/details.aspx?FamilyID=7f6c0cb4-7a5e-4790-a7cf-9e139e6819c0&displaylang=en

6. Download and install .NET 3.5 SP1

a. http://www.microsoft.com/downloads/details.aspx?familyid=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en

7. Copy files from Disc to hard drive. If downloaded extract them to folder on hard drive using Winzip or WinRar.

a. If files don't copy or extract you have a bad disc/download. You'll need to contact the vendor for a replacement.

8. Disable Antivirus software.

9. Run installation from hard drive.

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