needs download help Posted August 31, 2010 Report Share Posted August 31, 2010 Can this product be used on a laptop with an integrated video card using win 7. Sales said yes to all of my specifications available on my computer. I downloaded the product and received an error message. Setup has determined that your configuration does not support any of the included products. Now sales wants me to pay a premium to help me download and install this product. Before I request a refund, is there help available for this download. Quote Link to comment Share on other sites More sharing options...
cdanteek Posted August 31, 2010 Report Share Posted August 31, 2010 Can this product be used on a laptop with an integrated video card using win 7. Sales said yes to all of my specifications available on my computer. I downloaded the product and received an error message. Setup has determined that your configuration does not support any of the included products. Now sales wants me to pay a premium to help me download and install this product. Before I request a refund, is there help available for this download. http://www.roxio.com...quirements.html Try this fix... http://forums.suppor...ported-on-win7/ Quote Link to comment Share on other sites More sharing options...
jonatsonic Posted August 31, 2010 Report Share Posted August 31, 2010 If CDs suggestions don't work, please let us know what software you downloaded and which sales department you contacted: Roxio? Other retailer? Jon Quote Link to comment Share on other sites More sharing options...
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