Roxio Mydvd Hangs

[Zambuk]

I upgraded from C2010 to C2011. Windows 7 x64, 6Gb RAM.

 

Roxio MyDVD (ver 131B66A ENU) hangs in 2 instances:

1) When using the change menu style button. If a project is not loaded, the "change menu style" button works. If a project is loaded, MyDVD hangs when the app tries to apply the changed menu style that was selected.

2) When burning the project. MyDVD goes through all the motions (encoding movie, menus etc) until it gets 97% complete and is about to send the data to the DVD burner, at this point it hits a loop and then eventually falls over.

 

The practical implication of the above is that I can't work in VideoWave, save the project, and then send the project to MyDVD for menus/burning.

 

Any suggestions?

[Jim_Hardin]

I solved the problems!!

1) Hanging on 'change menu style". The clean install (both Windows 7 and C2011) seems to be the solution. Clearly this is not for everyone.

2) Hanging on burning the DVD. For me, MyDVD hung and/or fell over at the point the data was sent to the Pioneer BDR-205. This happened even after the clean install of Windows 7 and C2011. The problem arises when naming the disc outside of the 8.3 DOS convention: When you press the "Burn" icon in MyDVD, the Burn Project screen comes up, the default option under Disc Label is "MyDVD", I was changing this to "My vacations" (11 characters+ a space), if I put it to "Vacation" (8 characters), the project burned/completed just fine.

 

This is 2010, can we move past the 8 character limit of DOS?

Disc Label for a DVD has always been limited to 16 characters... It is part of the DVD Movie disc Standard and is not going to change.

 

You may want to check that your Burner has the latest Firmware update flash.

 

You are right about the Format and install Win7! Not the 1st course of troubleshooting but it often cures many random problems one sees I just did one on my XPS and things could not be better! I used a new drive so I can still boot to the OEM if needed.

[Jim_Hardin]

I played a little to make sure before posting this as a workaround…

 

The hard limit for a Disc Label is 32 characters. MyDVD limits you to 16. I have never heard of an adverse effect from using 32 but it is up to you…

 

To do this,, you must burn to a Folder Set in MyDVD. Create a Folder with up to 32 character for the location. (I used 40 in this example to show what will happen):

 

 

There are 2 ways to burn this! Number One is to use Burn Data Disc. Simple add the VIDEO_TS folder to a new project. Don’t worry about any settings, it understands VIDEO_TS, & BDMV folders and will use the proper format…

 

But you must add the Disc Label:

 

 

Number Two method is to use Copy and Convert Video . You Browse to the Folder that your VIDEO_TS folder is in. Take Note that it will use the NAME of the parent folder for the Disc Label! It will truncate it to 32 characters automatically so you must pay some attention to naming it!

 

 

Either method will end up producing a Disc Label with up to 32 characters.

 

[Zambuk]

I played a little to make sure before posting this as a workaround…

 

The hard limit for a Disc Label is 32 characters. MyDVD limits you to 16. I have never heard of an adverse effect from using 32 but it is up to you…

 

To do this,, you must burn to a Folder Set in MyDVD. Create a Folder with up to 32 character for the location. (I used 40 in this example to show what will happen):

 

 

There are 2 ways to burn this! Number One is to use Burn Data Disc. Simple add the VIDEO_TS folder to a new project. Don’t worry about any settings, it understands VIDEO_TS, & BDMV folders and will use the proper format…

 

But you must add the Disc Label:

 

 

Number Two method is to use Copy and Convert Video . You Browse to the Folder that your VIDEO_TS folder is in. Take Note that it will use the NAME of the parent folder for the Disc Label! It will truncate it to 32 characters automatically so you must pay some attention to naming it!

 

 

Either method will end up producing a Disc Label with up to 32 characters.

 

 

Thanks for this option of a workaround, I will bear it in mind in future.

 

But could you please do me the favour of seeing if my Issue #2 (burning straight to the DVD) is replicable as I experienced it?

 

Referring to your first screen capture above, check the "Burn to disc" box and see if you can burn a DVD using the following 2 variations of "Disc Label": 1) a name with a space in it (e.g. My vacations), 2) continuous characters with a name longer than 8 characters (e.g. Myvacationsaregreat). I know your option works in this latter instance through the work around, but I want to see what happens if you go straight to disc.

 

Here is an update with my Issue #1 (change menu style in MyDVD): if I "Change menu style" first and then "Add new movie", there are no problems. Interestingly, it gets more complicated if I "Add new movie" first, then try to "change menu style": if I add one movie, the change menu style takes (say 30 seconds), if I add 2 movies, it takes a lot longer, and then if I add 3 movies it takes even longer. In both of the latter 2 instances, the application gives the "not responding" response and looks like it has hung. But if you wait long enough (??) it does complete the change menu style.

[Jim_Hardin]

Thanks for this option of a workaround, I will bear it in mind in future.

 

But could you please do me the favour of seeing if my Issue #2 (burning straight to the DVD) is replicable as I experienced it?

 

Referring to your first screen capture above, check the "Burn to disc" box and see if you can burn a DVD using the following 2 variations of "Disc Label": 1) a name with a space in it (e.g. My vacations), 2) continuous characters with a name longer than 8 characters (e.g. Myvacationsaregreat). I know your option works in this latter instance through the work around, but I want to see what happens if you go straight to disc.

 

Here is an update with my Issue #1 (change menu style in MyDVD): if I "Change menu style" first and then "Add new movie", there are no problems. Interestingly, it gets more complicated if I "Add new movie" first, then try to "change menu style": if I add one movie, the change menu style takes (say 30 seconds), if I add 2 movies, it takes a lot longer, and then if I add 3 movies it takes even longer. In both of the latter 2 instances, the application gives the "not responding" response and looks like it has hung. But if you wait long enough (??) it does complete the change menu style.

I don’t really see the advantage in pursuing the least desirable method of burning???

 

Burn directly to disc is a poor way at doing it! Everyone with any experance burns to ISO or Folder Set first! Then burn that to disc…

 

I am not saying that direct burn can’t be done I use it myself daily but I only use it for Work in Progress test burns on RW/RE discs. If it is the “Final Burn”, I include the Folder Set option so I can burn copies from that.

 

I duplicated your questions and got good results:

 

Only thing I noticed was that you do not want to leave the last character of a Disc Label as a Space.

 

Change Menu:

 

 

Add more Movies:

 

 

Long Label:

 

 

Burned Disc:

 

 

Don't give up! We will keep working with this!!!

[Zambuk]

I don’t really see the advantage in pursuing the least desirable method of burning???

 

Burn directly to disc is a poor way at doing it! Everyone with any experance burns to ISO or Folder Set first! Then burn that to disc…

 

I am not saying that direct burn can’t be done I use it myself daily but I only use it for Work in Progress test burns on RW/RE discs. If it is the “Final Burn”, I include the Folder Set option so I can burn copies from that.

 

I duplicated your questions and got good results:

 

Only thing I noticed was that you do not want to leave the last character of a Disc Label as a Space.

 

Change Menu:

 

 

 

Add more Movies:

 

 

Long Label:

 

 

Burned Disc:

 

 

Don't give up! We will keep working with this!!!

 

Thanks for the effort. You were not able to replicate my issues, so that means that I have some issues with my setup that I need to see if I can solve.

 

Once again, thanks.

[Jim_Hardin]

Thanks for the effort. You were not able to replicate my issues, so that means that I have some issues with my setup that I need to see if I can solve.

 

Once again, thanks.

Don’t recall where we are at, so make sure you have the Tools – Options – Render, set to Software. Give that a try!

[Jim_Hardin]

I upgraded from C2010 to C2011. Windows 7 x64, 6Gb RAM.

 

Roxio MyDVD (ver 131B66A ENU) hangs in 2 instances:

1) When using the change menu style button. If a project is not loaded, the "change menu style" button works. If a project is loaded, MyDVD hangs when the app tries to apply the changed menu style that was selected.

2) When burning the project. MyDVD goes through all the motions (encoding movie, menus etc) until it gets 97% complete and is about to send the data to the DVD burner, at this point it hits a loop and then eventually falls over.

 

The practical implication of the above is that I can't work in VideoWave, save the project, and then send the project to MyDVD for menus/burning.

 

Any suggestions?

Make absolutely sure your AV is OFF!

 

Reinstall the Program... When it Prompts, choose REPAIR.

[Zambuk]

Make absolutely sure your AV is OFF!

 

Reinstall the Program... When it Prompts, choose REPAIR.

 

Feeling dumb: what is "AV"?

 

In any event I did a complete clean install: uninstalled, ran a registry cleaner, did the reinstall. Problems still exist.

 

After reading your suggestion on "repair", on the clean install, I tried the repair option, but when the app goes through the process it can't find one of the files for the repair so that solution terminates half way through.

[gi7omy]

'AV' is anti-virus

 

Turn off any background programs when you install as they can mess up the operation and this includes anti-virus, anti-malware, etc

[Zambuk]

I upgraded from C2010 to C2011. Windows 7 x64, 6Gb RAM.

 

Roxio MyDVD (ver 131B66A ENU) hangs in 2 instances:

1) When using the change menu style button. If a project is not loaded, the "change menu style" button works. If a project is loaded, MyDVD hangs when the app tries to apply the changed menu style that was selected.

2) When burning the project. MyDVD goes through all the motions (encoding movie, menus etc) until it gets 97% complete and is about to send the data to the DVD burner, at this point it hits a loop and then eventually falls over.

 

The practical implication of the above is that I can't work in VideoWave, save the project, and then send the project to MyDVD for menus/burning.

 

Any suggestions?

 

I solved the problems!!

1) Hanging on 'change menu style". The clean install (both Windows 7 and C2011) seems to be the solution. Clearly this is not for everyone.

2) Hanging on burning the DVD. For me, MyDVD hung and/or fell over at the point the data was sent to the Pioneer BDR-205. This happened even after the clean install of Windows 7 and C2011. The problem arises when naming the disc outside of the 8.3 DOS convention: When you press the "Burn" icon in MyDVD, the Burn Project screen comes up, the default option under Disc Label is "MyDVD", I was changing this to "My vacations" (11 characters+ a space), if I put it to "Vacation" (8 characters), the project burned/completed just fine.

 

This is 2010, can we move past the 8 character limit of DOS?