Crash Upon Installing

[duelingken]

Roxio 2011 bought online. When installing on XP Service Pack 3 computer, my installation program freezes after selecting "Next" on box asking if I want to provide inputs to Roxio. Tried Safe Mode - no luck, turned off anti-virus and firewall - no luck. Anyone have this problem? I have to turn off computer and reboot to get out of program.

[sknis]

"My car" is a Sony RC210G

3 ghz speed

2G Ram

320G hard drive

Windows XP MediaCenter edition SP3

Radeon X300 series graphics

 

I have since been able to install 2011 without any problems on my Windows 7 HP laptop, but I bought to use it on this more powerful CPU

since I have full Nero on the lap top. I had Roxio EMC 10 on Sony it previously but even it won't reinstall so I suspect some file corruption is blocking me. Had lots of problems with Roxio 10 and finally discarded it. New program is great improvement. Have owned four previous versions of EMC so am not unfamiliar with its quirks.

 

On that computer where it won't install and you has issues with EMC 10, use Revo Uninstaller to get rid of the left over regitry items/folders. Do this on the Sonyand then reinstall.

[Sonic Boom]

Let me look at your logs. Will PM you email address to send to.

[duelingken]

SKNIS, I already had tried your routine but no Roxio files were detected with REVO. I had earlier followed another's advice and used regedit to eliminate all Roxie entries.

 

Roxio digital master: Have sent set-up logs.

[duelingken]

Du Tran

 

The fix you sent in modifying the setup.exe worked. The main Creator program is up and running on the Sony but does not include the streaming functions as you expected that was the conflict. Thanks for your help.

[gi7omy]

some computer specs please - CPU and speed, RAM, graphics, hard drive etc

 

You've just said 'my car won't start' and we don't even know what it is

[duelingken]

"My car" is a Sony RC210G

3 ghz speed

2G Ram

320G hard drive

Windows XP MediaCenter edition SP3

Radeon X300 series graphics

 

I have since been able to install 2011 without any problems on my Windows 7 HP laptop, but I bought to use it on this more powerful CPU

since I have full Nero on the lap top. I had Roxio EMC 10 on Sony it previously but even it won't reinstall so I suspect some file corruption is blocking me. Had lots of problems with Roxio 10 and finally discarded it. New program is great improvement. Have owned four previous versions of EMC so am not unfamiliar with its quirks.