Wont Read Install Cd ?

[veee]

Hello,

 

I bought easy VHS TO DVD yesterday REV: E. I'm running a WIN 7 and a plextor dvd player/writer.

The CD will not read, Even tried to install in safe mode. all i get in safemode is an I/O error,so i tried other cd's.they all work.

 

I cant say I'm too happy by now uninstalled nero uninstalled frameworks...

 

Can someone help me out?

 

PS the cd clean!

cant try the compatibility option because i do not know if the cd has a setup or install.exe on it and i can not browse to it.

 

lost for words, disappointed....

 

thank you.

 

 

 

(bad news travels fast)

[veee]

wenttohttp://support.microsoft.com/gp/cd_dvd_drive_problems

 

scan came up with this:

 

CD/DVD Reading and Writing Publisher details

Issues found

Media in CD/DVD drive is not readable (PLEXTOR DVDR PX-712A ATA Device)

Media in CD/DVD drive is not readable (PLEXTOR DVDR PX-712A ATA Device)

The drive is empty or the media format is not supported

Not fixed

 

 

 

wow....

[veee]

soigot a blank media with the hardware?????

[Jim_Hardin]

soigot a blank media with the hardware?????

No, the disc is probably OK...

 

Look at the report you posted. The drive itself is the problem.

 

cdanteek is much better than I with hardware and may have a suggestion or 2 when he logs on today...

[veee]

No, the disc is probably OK...

 

Look at the report you posted. The drive itself is the problem.

 

cdanteek is much better than I with hardware and may have a suggestion or 2 when he logs on today...

 

 

 

If it was the hardware aka the plaxtor itwouldnot be play ing all my cd's including win7 installs and so on.

[Brendon]

See if it can be read on another machine.

 

If it can't, contact the vendor and ask for a replacement, or else if you got it from Roxio direct, ask them for a refund.

[veee]

See if it can be read on another machine.

 

If it can't, contact the vendor and ask for a replacement, or else if you got it from Roxio direct, ask them for a refund.

 

 

hello..

 

I found this in Windowslogsunder setups: System

 

- Provider

 

[ Name] Microsoft-Windows-WUSA

[ Guid] {09608C12-C1DA-4104-A6FE-B959CF57560A}

 

EventID 3

 

Version 0

 

Level 2

 

Task 0

 

Opcode 0

 

Keywords 0x8000000000000000

 

- TimeCreated

 

[ SystemTime] 2010-09-13T07:16:04.485351500Z

 

EventRecordID 393

 

Correlation

 

- Execution

 

[ ProcessID] 2240

[ ThreadID] 1000

 

Channel Setup

 

Computer InSane-PC

 

- Security

 

[ UserID] S-1-5-21-2752640651-1192112345-658141640-1000

 

 

- EventData

 

UpdateTitle

ErrorCode 2149842967

ErrorString

CommandLine "C:\Windows\system32\wusa.exe" "C:\Program Files\Roxio\Video Capture USB\Windows6.0-KB933262-v2-x86.msu"

 

 

the CD works on my laptop WinXP

 

so how do i get this to run in win/????

 

I find this rather odd

 

 

thank you

[veee]

Attached here if prove that it is not the Rom drive.

 

as you can see i can browse every cd i got here ,i just can't browse or open the setup cd from roxio on windows 7.

as stated before the cd works on XP but not on win 7.

 

I ask why? does anyone got a clue?

 

i know it ain't my hardware

 

Fist image: roxio cd no load no software no go.

[veee]

also when i try to install the RoxioC2009USBCaptureDriver

I get an error plus i cannot copy the cd to desktop. this is clearly a windows 7 issue ;(

[cdanteek]

the CD works on my laptop WinXP

 

Vee, the installation disc is a DVD not a CD.

 

The PX 712 is a old single layer DVD/CD Reader/Writer.

 

The DVD part of the drive could be/has failed.

 

Plextor has tools built into the drive and firmware to check if it's working properly or not, read your manual.

 

Have you tried using the BD- Rom Drive (Pic in post 5) and see it it will read the disc for the installation?

[Jim_Hardin]

Thanks cd! he knows his stuff!!!

 

Creator 2009 or anything connected with it, is not Win7 compatible, nor can it be made to work in Win7!!!