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Chris Nicola

Black Window In Creator Classic Interface

Question

Whenever I open Creator Classic the window does not seem to load properly and part of the user interface window appears as a black bar on the left. The programme will actualy burn CD/DVD's OK only if I use the "File/Burn" command as the other buttons are obscured by the black part of the window. Uninstalling and reinstalling does not solve the problem. I do wonder though if some damaged sectors of my HD might be the cause. I did change my video card recently but as this is the only programme with the problem somehow I don't think that could be the cause.

 

A screenshot is attached.

 

Your thoughts would be appreciated.

 

Kind Regards

post-37067-011233900 1284752796.jpg

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Whenever I open Creator Classic the window does not seem to load properly and part of the user interface window appears as a black bar on the left. The programme will actualy burn CD/DVD's OK only if I use the "File/Burn" command as the other buttons are obscured by the black part of the window. Uninstalling and reinstalling does not solve the problem. I do wonder though if some damaged sectors of my HD might be the cause. I did change my video card recently but as this is the only programme with the problem somehow I don't think that could be the cause.

 

A screenshot is attached.

 

Your thoughts would be appreciated.

 

Kind Regards

 

Has this always happened? EMC 10 is four versions back (four years).

 

What are your PC specs especially your video card and its driver version?

 

What operating system and service packs are you running?

 

If your running XP have you ever updated DirectX?

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