Non Recognized Usb Video Capture

[kev help]

just installed easy vhs to dvd. started it up, i could see video, hit record, it worked for 5 minutes then ejected dvd and have not been able to get it to work yet. USB capture not working it keeps looking for signal. anyone please help. very frustrating

[kev help]

Build: 201B23A, VHS

Roxio Easy VHS to DVD Build 201B23A ENU

 

Standard VCR with composite cable and rca out back to USB Capture device plugged into USB

 

No other ROXIO

[hkelkhart]

just installed easy vhs to dvd. started it up, i could see video, hit record, it worked for 5 minutes then ejected dvd and have not been able to get it to work yet. USB capture not working it keeps looking for signal. anyone please help. very frustrating

Have you downloaded the USB driver from Roxio Support?

[kev help]

I tried that as well but no luck. It is as if the usb capture is not recognized at all.

[kev help]

The USB capture that I am using is UB315-E ver3 if that helps at all.

[hkelkhart]

I tried that as well but no luck. It is as if the usb capture is not recognized at all.

does the "device manager" show roxio usb device

[kev help]

i do not see anything with roxio under USB devices

[kev help]

should I look somewhere else?

[ogdens]

The USB capture that I am using is UB315-E ver3 if that helps at all.

 

Where did you get this UB315-E ver3?

 

Should look like this

 

[hkelkhart]

should I look somewhere else?

under computer Management,Device Manager,sound,video,and game controllers, mine shows Roxio Video Capture USB.

If its not there, unplug the usb, then plug it back in, XP should reinstall it.

[kev help]

The USB capture came in the box with the software. New purchased at Best Buy.

[kev help]

I looked under sound games controllers and the only thing I have is Realtec audio device. I pulled out the USB and put back in and still did not get it. I have uninstalled the program and reinstalled the program twice and still nothing. I can open the program and it does come up but it does not get a signal from VCR. Not sure what is going on. I am using Vista.

[kev help]

DxDiag.txt Here is DXDiag if that helpsDxDiag.txt

[hkelkhart]

I looked under sound games controllers and the only thing I have is Realtec audio device. I pulled out the USB and put back in and still did not get it. I have uninstalled the program and reinstalled the program twice and still nothing. I can open the program and it does come up but it does not get a signal from VCR. Not sure what is going on. I am using Vista.

I'm not sure, but I think this program is a piece of junk, It worked for one 20min down load from my Hi8 cam recorder. Turned off the P.C. The next day I had so much trouble getting my P.C. to boot up, I had to remove Roxio. Then had to restore to a restore point to get my pc back. Now I put Roxio back on, and all I get is a music screen, and a rent movie sceen, no VHS to DVD program. Waist of $50.00. Good luck with your problem

[cdanteek]

What operating system are you running and what service packs?

 

At the top of this forum is a pinned post what version am I running, there are three, post your version number please.

 

How is the USB Device connected, USB Hub, USB Extension cord, composite, S-Video, be specific?

 

Do you have other Roxio software installed?

 

What antivirus/firewall software are you running?

 

If your PC has problems booting, was that before Easy VHS to DVD was installed?

[kev help]

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)

Language: English (Regional Setting: English)

System Manufacturer: HP-Pavilion

System Model: FQ515AA-ABA a6620f

BIOS: BIOS Date: 09/05/08 10:24:25 Ver: 5.30

Processor: Pentium® Dual-Core CPU E5200 @ 2.50GHz (2 CPUs), ~2.5GHz

Memory: 4086MB RAM

Page File: 1579MB used, 6780MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 10

DX Setup Parameters: Not found

DxDiag Version: 6.00.6001.18000 32bit Unicode

 

 

No problem on reboot.

 

everything installed.

 

Computer does not see USB capture device.

 

Program looks for signal but gets none. When I try to close program its states that it has stopped working and gives this:

 

Problem signature: Problem Event Name: APPCRASH Application Name: EasyVHS2DVD.exe Application Version: 1.0.1.21 Application Timestamp: 4b8c0b70 Fault Module Name: StackHash_4cdc Fault Module Version: 6.0.6002.18005 Fault Module Timestamp: 49e03824 Exception Code: c0000374 Exception Offset: 000ab0bf OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 4cdc Additional Information 2: 02251c57b060a5ae82a6666d56d8f573 Additional Information 3: 374c Additional Information 4: b40553619c4495c060aa1d9ec496600e Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

 

 

 

 

Antivirus is Norton

[cdanteek]

We need answers to the following questions please?

 

 

1.At the top of this forum is a pinned post what version am I running, there are three, post your version number please.

 

2.How is the USB Device connected, USB Hub, USB Extension cord, composite, S-Video, be specific?

 

3.Do you have other Roxio software installed?