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2011 Installation Failure

Michael Legg


Having spent a day doing all o fthe recommended fixes I still can't get 2011Pro to install.


The porblem has always been:


09/20/10 15:50:10 - Executing setup action: InstallActions.EMC_130.Install

09/20/10 15:50:10 - Action InstallActions.EMC_130.Install return code: 0

09/20/10 15:50:10 - Action InstallActions.EMC_130.Install is Sync

09/20/10 15:50:10 - Action InstallActions.EMC_130.Install has SyncHandle not equal NULL.

09/20/10 15:50:10 - Installing Package: 'D:\Doc\Downloads\Roxio\RoxioCreator2011PRO_JA08AXD0R14\EMC_130\Roxio Creator 2011 Pro.msi', with Properties: 'REBOOT=ReallySuppress TRANSFORMS="D:\Doc\Downloads\Roxio\RoxioCreator2011PRO_JA08AXD0R14\EMC_130\1033.mst" VIRTUALDRIVE64_13=SKIP VIDEOCAP_USB_X64=SKIP STREAMER_SVR_X64=SKIP RBVIRTUALFOLDER64_0160=SKIP BOTPRODUCT_A64=SKIP STREAMER_CLT=SKIP STREAMER_SVR_X86=SKIP GOOGLE_TOOLBAR=SKIP GOOGLE_CHROME=SKIP SMARTSOUND_50=SKIP INSTALLERDIR="D:\Doc\Downloads\Roxio\RoxioCreator2011PRO_JA08AXD0R14\" ARPSYSTEMCOMPONENT=1 ROX_KEYTEXT=BG-H482U-B647F-P6QDL DESKTOPICON=always QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio 2011\" MPI_SUITE_ID={4433FF9E-AF21-4E41-B296-4E13BF4D52F5} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

09/20/10 15:50:40 - Execution of Windows Installer package 'D:\Doc\Downloads\Roxio\RoxioCreator2011PRO_JA08AXD0R14\EMC_130\Roxio Creator 2011 Pro.msi' finished with exit code = 1603

09/20/10 15:50:40 - Updating install progress: 9 / 15, (null)

09/20/10 15:50:40 - Action InstallActions.EMC_130.Install failed with exit code 1603.

09/20/10 15:50:40 - Installation failed with error code 1603

09/20/10 15:50:40 - Rolling back installation


I have just put 2010Pro back without any problem...

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6 answers to this question

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a quick check (I'm assumning you have the download version from Roxio) is to open the .exe file with winzip or winrar and extract th contewnts to a foulder anywhere on the computer. Open that folder and run setup.exe from there.


If it fails to extract, you have a corrupt download and you'll need to get it again.

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DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9

I got it to work!

My Roxio 2011 program is a link download not a Disc, I ran the program about ten times and got installation interruption and realize it was trying to link to something and when I check the Roxio log before it did a rollback I see this: Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9. Installation failed with error code -9


And this is the link it was trying to link http://roxiocentral.roxio.com/enu/emc/v13_rox/creator-chrome-product-tour.html


The programs ask to install Google tool kit and Chrome, I would so you wouldn’t have problems in installation and uninstall it later if you don’t want it after Roxio 2011 install.

Turns off any device connect to the router like laptop or Xbox 360, so it wouldn’t interrupt the Roxio web link. lRan the program RoxioCreator2011PRO_JA08NXD0R14 and on the program under“Unzip to folder” Is where the program unzip temporary: C:\Users\JESUSM~1\AppData\Local\Temp


Open My document and copy and paste on bar C:\Users\JESUSM~1(your name here)\AppData\Local\Temp and look for folder RoxioCreator2011PRO_JA08NXD0R14 and you will see the program setup and go to properties and do the compatibility mode and Privilege level administrator then run setup program follow installation.

It works for me and I hope this help


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