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happynow

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happynow Rookie

happynow

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It is a 1394 Device and you must capture from it while it is in Camcorder or Play mode.

 

It must be showing up in Device Manager without Error as well as in Roxio Media Import.

 

You should be able to operate the controls in from within Media Import after that.

 

post-39730-019518700 1285412745.jpg

 

 

Yes I can see the Panasonic imaging device in the device manager. I can also see the picture from the camera in the capture window (just as you show below), but all the buttons (play fast forward ect) under the window are grey instead of black; where the time indicator it says no media; but there is media and it is showing in the capture screen. The remaining buttons at the bottom of the screen that say capture entire tape and capture now are also grey and not opperable. I have used roxio for years and there is always some glitch with their programs, but I have never seen this before.

 

Yes I am using a fire wire and I can see the everything. Oh and yes the camera is in play mode. There is no yellow yeild sign in the devise manager (warrning sign) where the imaging devise is either.

Edited by happynow
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ggrussell Digital Guru

ggrussell

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There MUST be something in the SAVE TO: area. If you haven't chosen a folder to save the files, the capture button will be greyed. You don't really need anything in the Rename files section, but a good idea to add something descriptive.

 

Other than that, also check to make sure there is no blank area on the tape. May need to fast forward just a hair.

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ggrussell Digital Guru

ggrussell

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I just realized that you are using Windows 7 64 bit. This is NOT a Roxio issue, but a Windows 7 issue!!! Since Chirstmas 2009, I couldn't use firewire at ALL until about a week or so ago when I found an update for my HP laptop. I needed an update to the firewire chipset 64 bit driver. The buttons are probably greyed out because the program can't communicate with the camcorder.

 

Check the cable to make sure it is connected securely. Check the computer manufacturer's web site for updated 1394 64bit drivers, too.

Edited by ggrussell
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grandpabruce Digital Guru

grandpabruce

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okay so do you have a suggestion of where to go to get the 64 bit fire wire driver and if I have to replace the driver for the firewire how do I get the one out of there that is in there so that it does not come back up when I restart the computer?

 

The information, on what to do with the file, would be on the manufacturer's website.

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Jim_Hardin Digital Guru

Jim_Hardin

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Gary's experance with this has not been the same as mine…

 

I have Win7 64bit and 2 older (1999 & 2007) Firewire camcorders…

 

Both hookup and run fine on 3 different Win7 64 bit PC's I have???

(I do have one external A/D device that will not work in Win7)

 

Did you try the MS Fixes for this?

 

Bring up System, Win-Pause.

 

By the numbers:

 

1. Pick Device Manager

2. Expand IEEE 1394 Bus hose controllers and right click on your 1394 Controller. Choose Properties.

3. Driver tab, Update Driver:

 

post-39730-052979600 1285509580.jpg

 

4. Browse my computer…

post-39730-008616100 1285509583.jpg

 

5. Let ME pick from a list

post-39730-073143600 1285509585.jpg

 

6. choose (Legacy)! (Rollback Driver will be available in Step 3 should you need to revert)

post-39730-042561300 1285509589.jpg

 

Reboot and give this a try.

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cdanteek Digital Guru

cdanteek

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Gary's experance with this has not been the same as mine…

 

I have Win7 64bit and 2 older (1999 & 2007) Firewire camcorders…

 

Both hookup and run fine on 3 different Win7 64 bit PC's I have???

(I do have one external A/D device that will not work in Win7)

 

Did you try the MS Fixes for this?

 

Bring up System, Win-Pause.

 

By the numbers:

 

1. Pick Device Manager

2. Expand IEEE 1394 Bus hose controllers and right click on your 1394 Controller. Choose Properties.

3. Driver tab, Update Driver:

 

post-39730-052979600 1285509580.jpg

 

4. Browse my computer…

post-39730-008616100 1285509583.jpg

 

5. Let ME pick from a list

post-39730-073143600 1285509585.jpg

 

6. choose (Legacy)! (Rollback Driver will be available in Step 3 should you need to revert)

post-39730-042561300 1285509589.jpg

 

Reboot and give this a try.

 

That looks familiar..... ;)

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happynow Rookie

happynow

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I will try that. I went out and got something to tape off the video via RCA jacks I just got tired of messing with the firewire. But the firewire is a better recording devise so eventually I will try your suggestions. I'll let you know if it works after I find a driver for windows 7 for the firewire.

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DudeMan Newbie

DudeMan

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I have the exact same problem as happynow described. Using the IEEE 1394 port, I can play the video and see it in the preview window but all the "vcr" buttons are grayed out as are the Capture buttons. Next to the VCR button it says "No media" which is clearly wrong.

 

The driver shows as "NEC 1394 OHCI Compliant Host Controller". This is the driver Windows 7 64-bit installed automatically when I added the card and choosing Update Driver says it's up-to-date. I'm not sure the manufacturer, but I'll see if I can track down a custom driver.

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DudeMan Newbie

DudeMan

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Definitely a driver problem. Window Live Movie Maker gives a similar error saying “There is no tape in your digital video device”. The IEEE 1394 card is an IOGear GUF 3121 and the manufacturer does not have a Windows 7 driver. Changing the driver to “1394 OHCI Compliant Host Controller (Legacy)” as described here and above, fixed the problem.

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happynow Rookie

happynow

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I have the exact same problem as happynow described. Using the IEEE 1394 port, I can play the video and see it in the preview window but all the "vcr" buttons are grayed out as are the Capture buttons. Next to the VCR button it says "No media" which is clearly wrong.

 

The driver shows as "NEC 1394 OHCI Compliant Host Controller". This is the driver Windows 7 64-bit installed automatically when I added the card and choosing Update Driver says it's up-to-date. I'm not sure the manufacturer, but I'll see if I can track down a custom driver.

 

 

What I ended up doing was replacing the Firewire connection in the computer. The one that I had was not compatible with windows 7 and I could not find new firmware for it. This was the easiest fix and as soon as I replaced the firewire connection with one that speciifed that it would work with my system the problem was solved.

 

I hope this helps it was really frustrating for me too.

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Jim_Hardin Digital Guru

Jim_Hardin

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What I ended up doing was replacing the Firewire connection in the computer. The one that I had was not compatible with windows 7 and I could not find new firmware for it. This was the easiest fix and as soon as I replaced the firewire connection with one that speciifed that it would work with my system the problem was solved.

 

I hope this helps it was really frustrating for me too.

I wish you had come back before this to let us know this…

 

Yes Win7 also has a long list of Hardware that is incompatible with it as well as :(

 

The price of moving up :lol:

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