I have purchased a license version of Toast 10 Pro from EBay. When I tried to burn 2 days back, it was giving me Pre release message. I thought I was cheated by supplier and tried to reach him. He wasn't available and his email id bounced back. So I have given up hope and tried to buy from this website. I have purchased through your online store. I have downloaded the version and installed it. Guess what, new version shows same message. Then I checked the support forum and found that it was a faulty build and there is a patch available to install. After install the patch, my original program worked. Now I need to return this purchased and get my money back as I had licensed version already.
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Jude Antonito
Hi,
I have purchased a license version of Toast 10 Pro from EBay. When I tried to burn 2 days back, it was giving me Pre release message. I thought I was cheated by supplier and tried to reach him. He wasn't available and his email id bounced back. So I have given up hope and tried to buy from this website. I have purchased through your online store. I have downloaded the version and installed it. Guess what, new version shows same message. Then I checked the support forum and found that it was a faulty build and there is a patch available to install. After install the patch, my original program worked. Now I need to return this purchased and get my money back as I had licensed version already.
My purchase details
Customer Number: 82914444313
Order Number: 8810527123
Order Date: September 24, 2010
Please advice how I can get this money back.
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